Unable to complete authorisation as their is no interactive call in progress

Anonymous
2024-11-25T07:10:37+00:00

I changed my microsoft password, now on my android phone i cant sign in to my email account.

I enter the new password, then enter the generated number on the authenticator, but then i receive the above message

I am able to access my emails on my laptop, but not my phone

Outlook | Outlook for mobile | Outlook for Android | For home

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  1. Anonymous
    2024-11-27T07:31:44+00:00

    I can guess that it works until the authentication token is valid. For the company I work to, it lasts 12 hours.

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  2. Anonymous
    2024-11-26T19:29:09+00:00

    Same issue here. Samsung s22 ultra. Issue with Samsung email app connecting to o365 hosted company email account which uses adfs sso. Removing account from app and then re-adding works for about 24 hours then issue comes back.

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    10+ people found this answer helpful.
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  3. Anonymous
    2024-11-26T13:32:46+00:00

    In my case, it started the 20th

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  4. Anonymous
    2024-11-26T13:23:10+00:00

    Has this been resolved since the MS outlook outage

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  5. Anonymous
    2024-11-26T10:42:00+00:00

    Hi,

    I am having the same issue. All suggested workarounds didn't work.

    Device: Samsung S24 Plus

    App: Samsung EMail App

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    4 people found this answer helpful.
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