How do I "add an account on mobile to use this app" in the Outlook app on my Google pixel 2 watch?

Anonymous

I'm getting the error message in the Outlook App on my Google Pixel 2 watch to "add an account on mobile to use this app." My outlook app on my phone (google pixel 8) is working just fine. The app on my phone and my watch have been updated in the Google Play Store, syncing is on from settings in the Outlook app on my phone, but no data is flowing through to the Outlook app on my watch (no email or calendar items). Please help!

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Anonymous

I was finally able to get past the "add account on mobile" screen on the watch by removing accounts, clearing phone and watch cache, rebooting both then reading account. But not all of my email is syncing across, only seeing a few emails. If I mark one as unread on the phone then it will appear on the watch. Gonna have to monitor to see if any new emails show on the watch.

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61 additional answers

Anonymous

2024-09-03T14:14:30+00:00

I'm also having the same issue - using a Samsung Galaxy S23 phone and a brand new Pixel Watch 2 I got the other day. This is frustrating, since I'm pretty sure the app used to work just fine on my old Galaxy Watch 6.
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Anonymous

2024-09-03T06:21:01+00:00

I'm getting it too. Samsung Watch 6, Samsung Galaxy S24.
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Anonymous

2024-09-02T18:54:08+00:00

Same issue on my Google Pixel 8 Pro and Pixel Watch 2.
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Anonymous

2024-08-31T23:22:11+00:00

Same error with Watch 6 (updates installed) and Samsung S20+ 5G. Frustrating.
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