How do I "add an account on mobile to use this app" in the Outlook app on my Google pixel 2 watch?

Anonymous
2024-08-13T15:45:14+00:00

I'm getting the error message in the Outlook App on my Google Pixel 2 watch to "add an account on mobile to use this app." My outlook app on my phone (google pixel 8) is working just fine. The app on my phone and my watch have been updated in the Google Play Store, syncing is on from settings in the Outlook app on my phone, but no data is flowing through to the Outlook app on my watch (no email or calendar items). Please help!

Outlook | Outlook for mobile | Outlook for Android | For home

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Anonymous
2024-09-13T16:56:24+00:00

I was finally able to get past the "add account on mobile" screen on the watch by removing accounts, clearing phone and watch cache, rebooting both then reading account. But not all of my email is syncing across, only seeing a few emails. If I mark one as unread on the phone then it will appear on the watch. Gonna have to monitor to see if any new emails show on the watch.

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  1. Anonymous
    2024-09-13T16:23:23+00:00

    Ditto!

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  2. Anonymous
    2024-09-13T16:21:39+00:00

    For the community sake .. this did not work for me but the approach of removing and re-adding the account on the phone did.

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  3. Anonymous
    2024-09-13T07:58:37+00:00

    Sorry to say, but this did not work for me: Although the messages "Add acount" disappears and my inboxes are now syncing, my calendar items did not.

    And another question: Did they remove the old Outlook watch face? I cant find it anymore....

    UPDATE:_ Just installed the app update on watch. Version now 4.2435.1

    The message "Add acccount..." is back there. No access to inboxes again....

    Sorry Microsoft: Thats totally frustrating...

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  4. Anonymous
    2024-09-13T02:56:29+00:00

    Great stuff that it's working for you Adam Skov. Also, nice choice of phone and watch. ;-)

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