How do I "add an account on mobile to use this app" in the Outlook app on my Google pixel 2 watch?

Anonymous
2024-08-13T15:45:14+00:00

I'm getting the error message in the Outlook App on my Google Pixel 2 watch to "add an account on mobile to use this app." My outlook app on my phone (google pixel 8) is working just fine. The app on my phone and my watch have been updated in the Google Play Store, syncing is on from settings in the Outlook app on my phone, but no data is flowing through to the Outlook app on my watch (no email or calendar items). Please help!

Outlook | Outlook for mobile | Outlook for Android | For home

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Anonymous
2024-09-13T16:56:24+00:00

I was finally able to get past the "add account on mobile" screen on the watch by removing accounts, clearing phone and watch cache, rebooting both then reading account. But not all of my email is syncing across, only seeing a few emails. If I mark one as unread on the phone then it will appear on the watch. Gonna have to monitor to see if any new emails show on the watch.

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  1. Anonymous
    2024-08-26T05:26:46+00:00

    Than kyou!! I’ve voiced complaints several ways as well, hopefully someone will see our cries for help soon!

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  2. Anonymous
    2024-08-25T22:35:38+00:00

    I am having the same issue on my new Samsung Galaxy Watch Ultra (1 day old). This is a bug. Someone please pay attention to this it's important for all.

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  3. Anonymous
    2024-08-25T15:25:54+00:00

    Same issue on a Pixel Watch 2. Things were fine until early August, based on some other threads I've seen this issue was likely caused by an update from Microsoft earlier this month.

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  4. Anonymous
    2024-08-25T08:53:38+00:00

    Trying to get Microsoft to respond is a pain. I gave Outlook a 1-star review on Playstore for both phone app and watch app. Maybe that helps. I also submitted a bugg report using the phone app.

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