High CPU usage when typing a message in Outlook

Anonymous
2024-11-06T10:00:58+00:00

OS: Win 11 Pro

Office: 2016 Pro

Hi everyone,

CPU activity goes to 16-22% when typing a message in Outlook 2016 and returns to 1 % when typing stops.

Deactivating (all) add-ins and Graphic acceleration did not solve the issue.

Deactivating spell check options did not cure the problem either.

The problem seems to be specific to Win 11 and does not occur on Win 10 OS.

If anyone has any suggestion on how to solve this issue...
PDMC

***moved from Outlook / Windows / Classic Outlook for Windows / For business***

Outlook | Windows | Classic Outlook for Windows | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2025-03-11T19:22:05+00:00

    What Office channel is your Outlook? In Outlook click File, Office Account, under About Outlook.

    I did some testing today and although subjective I believe I see the CPU spike more starting with build 17726.20126.

    To see if you can confirm this, revert to the build below and test. The build in the steps below is for Current Channel. If you are on a different channel let me know what it is, and I will find the appropriate build. Builds available to revert are on this page, Update history for Microsoft 365 Apps (listed by date) - Office release notes | Microsoft Learn. The revert steps should take about five or so minutes and you will need to close the Office apps.

    Steps to revert Office to Current Channel build 17628.20110:

    1. Open a Command Prompt in Administrator context.
    2. Type or paste the two commands into the Command Prompt window and press Enter after each:

    cd %programfiles%\Common Files\Microsoft Shared\ClickToRun

    officec2rclient.exe /update user updatetoversion=16.0.17628.20110

    Alternate command to those above:

    "%programfiles%\Common Files\Microsoft Shared\ClickToRun\officec2rclient.exe" /update user updatetoversion=16.0.17628.20110

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  2. Anonymous
    2025-03-11T17:37:13+00:00

    Unfortunately, upon restart of Outlook, the CPU runs at 16% when typing, even though "Check spelling as you type", "Mark grammar errors as you type", "Frequently confused words" and "Check Grammar with spelling" are all unchecked. Tried different combos, but none worked.

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  3. Anonymous
    2025-03-10T21:33:01+00:00

    Hi all,

    There are some run time operations writing an email that will affect performance. I tested on one of my VMs and these two appear to contribute a lot to the CPU. I have not tested yet if this varies between builds/versions and if this has changed any over time. If you test turning these off, restart Outlook after making each change.

    1. Text Predictions, Use text predictions in Outlook for Windows - Microsoft Support. (File, Options, Mail, "Show text predictions while typing".
    2. Check spelling as you type, Check spelling and grammar in Office - Microsoft Support (File, Options, Mail, Editor Options, "Check spelling as you type".

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  4. Anonymous
    2025-03-07T17:11:06+00:00

    Dear Matth22,

    thank you very much for your posting and the very detailed information, great!

    At least we now know that nothing else can be done by us users, but that it's a bug that has to be resolved by Microsoft.

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  5. Anonymous
    2025-03-06T21:21:46+00:00

    On occasion, merely opening an email prompts the fans of my device to activate. Once I start typing, the fans surge to their maximum speed. This incessant noise is profoundly irritating. I am perplexed as to why Microsoft continues to overlook such issues. I'm also using a brand new Windows 11 PC with i7-14700F 20 core processor, typing an email with Outlook should not be putting a load on this processor.

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