"Unable to verify account name or password" with hotmail.it account

Anonymous

Hi everyone, I am getting this error message again, "Unable to verify account name or password" from my hotmail.it account on the MacBook. Despite attempting all the solutions suggested by Google/Apple, none seem to resolve the issue. A temporary fix I found was to delete hotmail account from the mail account list, and then re-add it again. This worked for a few weeks, but then the error message resurfaced. Any assistance with this matter would be greatly appreciated. Best Regards, Felicia.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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66 answers

Anonymous

2024-10-28T21:16:59+00:00

How do you add Microsoft Exchange? And does that mean you no longer use Apple Mail?
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Anonymous

2024-10-25T07:28:34+00:00

Worked, thank you!
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Anonymous

2024-10-18T03:40:03+00:00

This worked and I am really glad that you shared your solution here. Microsoft, Apple, or both really should have a notification about this. It seems like Microsoft wants to migrate everyone to setting their accounts up this way but it wasn't clearly signaled, advertised, or communicated.

Thank you again for sharing this.
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Anonymous

2024-10-14T15:00:01+00:00

On iMac open mail app. Select add account.

One of the choices should be Microsoft Exchange

Enter info and save
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Anonymous

2024-10-14T10:44:46+00:00

Hi Ronis

I'd like to try this. I can't find where to change these settings?

Through Mac Internet accounts I can't see advanced options and in a tab using Outlook there is an option to toggle POP and IMAP but not to put in the new settings? Would appreciate any help!

Thank you
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