"Report Phishing" no longer go to Deleted Folder

Anonymous
2024-04-01T22:54:51+00:00

In the past few days, I've noticed if I tick emails in the Junk folder to "Report Phishing", they no longer go to the deleted folder. They disappear momentarily and I get the "nothing in junk icon, etc. but, if I go to the inbox and back to the Junk folder, those emails are still there in the Junk folder.

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  1. Anonymous
    2024-04-22T14:41:59+00:00

    Ditto to this

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  2. Anonymous
    2024-04-22T16:36:13+00:00

    There is when you click the Help button .

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  3. Anonymous
    2024-04-22T16:48:12+00:00

    I have reported through the feedback option.

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  4. Anonymous
    2024-04-22T16:56:52+00:00

    I just had a chat with a Microsoft rep (an ambassador) and supposedly this is a new feature where we no longer have to report junk mail as phishing because it automatically does it and will delete those emails automatically in 10 days.

    I asked where is the official notice about this from Microsoft. He said this was changed about a month ago, but it's official yet, therefore there is no notice about it.

    Did anyone else get this response?

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  5. Anonymous
    2024-04-22T17:18:05+00:00

    If they are automatically flagging these as phishing these emails should never be reaching our junk inbox; there should be a separate box for content that was flagged as malicious and users should be able to confirm the email is legitmate (separate to junk, which would be for content from unknown senders that wasn't flagged as malicious (this doesn't mean it's not malicious, just not flagged as)).

    The point of reporting phishing emails is to make the email provider aware, so that they can block future content arriving in people's mail boxes and protect them from malicious content. The response above is utter nonsense. They're putting the cart before horse, and expecting the driver to pull it instead...

    Even with automatic flagging, users still need to be able to flag content that goes through the cracks. Now we have the impression that the report feature doesn't work, and lots of emails is also slipping through when it shouldn't be (I get many of the same phishing emails, so the algorithm is not learning, or if it is, it's learning very slowly).

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