"Report Phishing" no longer go to Deleted Folder

Sounded like a bill of goods from the MS rep.

Items in "Deleted" folder is automatically deleted in 10 days is the default norm. It's not new. If you delete an email, it goes into the "Deleted" folder.

There is no ways for an automated process (computer program) to know for sure 100% that an email is from a scammer. That's the reason why you see phishing emails coming into your inbox or junk folders then you delete them.

The issue is that after the email is reported as a Phishing email, it is moved to the Junk folder (not the Deleted item folder where the 10 days rule apply). The item should be removed as previous.

Here here

If they are automatically flagging these as phishing these emails should never be reaching our junk inbox; there should be a separate box for content that was flagged as malicious and users should be able to confirm the email is legitmate (separate to junk, which would be for content from unknown senders that wasn't flagged as malicious (this doesn't mean it's not malicious, just not flagged as)).

The point of reporting phishing emails is to make the email provider aware, so that they can block future content arriving in people's mail boxes and protect them from malicious content. The response above is utter nonsense. They're putting the cart before horse, and expecting the driver to pull it instead...

Even with automatic flagging, users still need to be able to flag content that goes through the cracks. Now we have the impression that the report feature doesn't work, and lots of emails is also slipping through when it shouldn't be (I get many of the same phishing emails, so the algorithm is not learning, or if it is, it's learning very slowly).

I just had a chat with a Microsoft rep (an ambassador) and supposedly this is a new feature where we no longer have to report junk mail as phishing because it automatically does it and will delete those emails automatically in 10 days.

I asked where is the official notice about this from Microsoft. He said this was changed about a month ago, but it's official yet, therefore there is no notice about it.

Did anyone else get this response?

I have reported through the feedback option.