"Report Phishing" no longer go to Deleted Folder

Anonymous
2024-04-01T22:54:51+00:00

In the past few days, I've noticed if I tick emails in the Junk folder to "Report Phishing", they no longer go to the deleted folder. They disappear momentarily and I get the "nothing in junk icon, etc. but, if I go to the inbox and back to the Junk folder, those emails are still there in the Junk folder.

Outlook | Windows | Classic Outlook for Windows | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-04-02T18:55:58+00:00

    Hello, again ...

    1. Different Browser had no effect on the issue.
    2. Only Extension currently in use is AdBlock. Disabling that and refreshing Outlook had no effect on the issue.
    3. There are no existing rules.
    4. I was not able to find this option.
    5. Contacting Support gave me a chat window with all things already tried.

    I will look into the rest of your suggestions as time allows.

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  2. Anonymous
    2024-04-03T16:58:58+00:00

    Same here. Seems to be a new thing happening to a lot of users right now. I don't think it's caused from anything we are doing on our end.

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  3. Anonymous
    2024-04-02T03:29:44+00:00

    Thank you for your prompt reply. First, I did try "refreshing the page". I have also tried "Clearing the Cashe" ...Email client is Microsoft Outlook address at the top is "https://outlook.live.com" ... That is why I posted in these forums.

    I was unable to find updates for the software.

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  4. Anonymous
    2024-04-03T22:51:27+00:00

    WELL! ... I guess for now, the only thing to do is just "empty Folder" until Micro$oft decides a fix.

    I was in a "Live Chat" with a Microsoft rep for nearly 20 minutes yesterday ... they had no clue ... Kept twisting what I had explained was happening.

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  5. Anonymous
    2024-04-03T12:31:23+00:00

    I'm getting the same thing, started about 3 days ago. Nothing has worked, so will be following to see if you get a solution. Right now I'm hoping its just on Microsoft's end and they are working on fixing.

    If I trash the phishing emails first and then report them as phishing from the drop down menu, then it usually works, the email is deleted from the trash folder and goes into the "recovered items" where I can delete permanently.

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