New Teams meeting add-in is missing from outlook

Anonymous
2023-10-22T10:55:25+00:00

Hi,

I have a PC with windows 11 and Office 365. I have installed the New Teams on it.
the user cannot create a teams meeting from outlook calendar.

When I looked for the add-in Options>Add-ins, I didnt see the add-in there, not even in the inactive or the disabled.

The add-in is installed when I looked in %AppData\local\microsoft\TeamsMeetingAddin..

I tried to uninstall Teams but again same problem.

I took the plugin from a PC that can launch teams meetings from outlook and put it in the folder of the PC that cant and it worked for a day now its not.

thank you

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2023-12-11T07:43:09+00:00

    Hi

    I have an update. Old Outlook and Old Teams don't mix well with New Outlook and New Teams.

    If one of them updates automatically, this is when you get issues. It's possible to have both versions, and that helps a little, but having both new or both Old seems to be the best solution,

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  2. Anonymous
    2023-12-07T18:15:14+00:00

    Just FYI, I had this Outlook problem today and an hour later IT pushed an update to New Teams and it restarted and fixed it. I am now on:

    You have Microsoft Teams version 23320.3014.2555.9170(preview). You've got the latest version. It was last updated on 12/7/2023.The client version is 49/23111630006.

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  3. Anonymous
    2023-12-02T02:57:33+00:00

    I had the same issue. I read through the posts and found the .dll was missing altogether after switching to the new Teams and new Outlook. I didn't catch this at first so I'm not sure which one I turned on first, but I did try to go back to the older Outlook which did not resolve the issue. Actually, I noticed my Salesforce add-in was missing in the old Outlook so I switched to the New Outlook again...lesser of two evils.

    Then I noticed it. When you open a new Event there is a toggle switch to turn on Teams meeting.

    So maybe we missed the memo on switching to the new versions. The functionality is there it's just "different".

    Good luck. I hope this helps.

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  4. Anonymous
    2023-11-30T16:04:39+00:00

    I have resolved following the steps outlined here Resolve issues with Teams Meeting add-in for Outlook - Microsoft Teams | Microsoft Learn starting from re-registering the Add-In DLL.

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  5. Anonymous
    2023-11-29T21:03:41+00:00
    1. Uninstall all browser downloaded or preinstalled versions.
    2. Download and install Teams from the store.

    I have been using NEW Teams since becoming available a month ago, my Teams Meeting plug-in disappeared this week.

    1. I did not uninstall NEW Teams
    2. I downloaded NEW Teams again
    3. The prompt said I already had NEW Teams. When running the installer again, it said I required an update.
    4. Plug-in works again, although "Teams Meeting" has been moved under the "New Items" action.

    Thanks for the tip!

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