Hi I see that the previous thread on this topic has been locked. I hope that what I have written below is not considered abuse etc. Tried to get back to the old outlook. I used the outlook.exe to start "old" outlook. BUT the issue is that I can NO LONGER add accounts even when the account is an outlook account. GMAIL accounts also cannot be added even when I use the server settings from GMAIL. I have tried to manually add and nothing works for these accounts. Functionality that was great has now been dumbed down to a level that reduces it's functionality. Have tried all the security settings and old outlook does not like any of them. Have tried to add a weblink calendar to Outlook "old" under internet can't be done. Error message is cannot verify or add the calendar in outlook. Please verify the link is a valid calendar link. Was great functionality to add a different work related calendar. The Old outlook enabled me to save .msg and pst folders to my local directories. I do this so that I can group subjects together. So if I need to review the outlook folder, I can just load the pst file to outlook. This is no longer possible

Hello, I've been experiencing very similar to what you are going thru. I've attempted to create new profiles with Control Panel after deleting the OST from Local & Roaming., but the auto configure won't find my account. It seems to work fine with the New Outlook and online Office. The thing that happend before the issue arose was that we are connecting our OFF365 environment to a new Domain & AD. I've only done the sync on my account and after I did it, Outlook crashed and I could not reopen nor reconfig it. I've also tried to configure 1 other new user and could not configure "old" Outlook, it would not find his account, but "new" Outlook worked fine. Just thought I'd add this info

I realize this thread started several months ago, but I wanted to add in one additional suggestion for anyone who finds this thread in the future. When attempting to create a fresh Microsoft Outlook (classic) profile, if you run into trouble instead of creating that profile using either of the Outlook software, or the mail control panel, another option is to use the Microsoft Support and Recovery Assistant (SaRA). This free tool from Microsoft can diagnose and resolve many problems across the Microsoft 365 (Office) suite. One of the options it has is to assist with creating a new outlook profile. And it seems to do some thing that none of the other manual methods can do because whenever I run into problems, somehow this can fix it. Here’s the link: https://aka.ms/SaRASetup I hope this helps someone!

I am sorry to say but, get yourself Firefox. So easy to use. I came to Outlook but it just does not have the same easy functionality. No email rules on the "New Outlook". Really? When I open an attachment, no option of where I want to save it. Why?

Lee, To create a new Outlook profile and add a Gmail account use the steps in this article, Create an Outlook profile - Microsoft Support . We just updated the article because the Mail applet does not support modern auth. Classic Outlook connects to Gmail with OAuth/Modern Auth. On the prior page it showed your Outlook version which appears out of date. You are on Current Channel so it should be on Version 2404 Build 17531.20128, Update history for Microsoft 365 Apps (listed by date) - Office release notes | Microsoft Learn . From Outlook click File, Office Account, Update Options, Update Now to manually update.

hummm.... So even though I have Update set to "Receive updates for other Microsoft products when you update Windows".... It actually does nothing! Good to know. Right now I am attempting to update Microsoft 365 .... it says it is "downloading" and has been for 10 min or so..... BUT when I look as Task manager there is zero network traffic. Ditto detailed view in resource manager. For reference I am sitting behind 1.2Gb/sec internet connection and connected via WiFi at 144Mb/s! It is just sad how painfully bad MS software development has become. I guess all the "smart" guys are over working on AI etc.... If I was a MS Product manager I would monitor answers.microsoft.com like a hawk! End Rant

New Outlook vs Old Outlook

Anonymous

I see that the previous thread on this topic has been locked. I hope that what I have written below is not considered abuse etc.

Tried to get back to the old outlook. I used the outlook.exe to start "old" outlook. BUT the issue is that I can NO LONGER add accounts even when the account is an outlook account. GMAIL accounts also cannot be added even when I use the server settings from GMAIL. I have tried to manually add and nothing works for these accounts. Functionality that was great has now been dumbed down to a level that reduces it's functionality. Have tried all the security settings and old outlook does not like any of them.
Have tried to add a weblink calendar to Outlook "old" under internet can't be done. Error message is cannot verify or add the calendar in outlook. Please verify the link is a valid calendar link. Was great functionality to add a different work related calendar.
The Old outlook enabled me to save .msg and pst folders to my local directories. I do this so that I can group subjects together. So if I need to review the outlook folder, I can just load the pst file to outlook. This is no longer possible

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous

2024-04-17T17:05:12+00:00

Hello,

I've been experiencing very similar to what you are going thru.

I've attempted to create new profiles with Control Panel after deleting the OST from Local & Roaming., but the auto configure won't find my account.

It seems to work fine with the New Outlook and online Office.

The thing that happend before the issue arose was that we are connecting our OFF365 environment to a new Domain & AD. I've only done the sync on my account and after I did it, Outlook crashed and I could not reopen nor reconfig it.

I've also tried to configure 1 other new user and could not configure "old" Outlook, it would not find his account, but "new" Outlook worked fine.

Just thought I'd add this info
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Anonymous

2024-04-25T10:44:26+00:00

I realize this thread started several months ago, but I wanted to add in one additional suggestion for anyone who finds this thread in the future.

When attempting to create a fresh Microsoft Outlook (classic) profile, if you run into trouble instead of creating that profile using either of the Outlook software, or the mail control panel, another option is to use the Microsoft Support and Recovery Assistant (SaRA).

This free tool from Microsoft can diagnose and resolve many problems across the Microsoft 365 (Office) suite. One of the options it has is to assist with creating a new outlook profile. And it seems to do some thing that none of the other manual methods can do because whenever I run into problems, somehow this can fix it.

Here’s the link:

https://aka.ms/SaRASetup

I hope this helps someone!
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Anonymous

2024-05-03T09:49:59+00:00

I am sorry to say but, get yourself Firefox.

So easy to use.

I came to Outlook but it just does not have the same easy functionality.

No email rules on the "New Outlook". Really?

When I open an attachment, no option of where I want to save it. Why?
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Anonymous

2024-05-03T11:55:49+00:00

Lee,

To create a new Outlook profile and add a Gmail account use the steps in this article, Create an Outlook profile - Microsoft Support. We just updated the article because the Mail applet does not support modern auth. Classic Outlook connects to Gmail with OAuth/Modern Auth.

On the prior page it showed your Outlook version which appears out of date. You are on Current Channel so it should be on Version 2404 Build

17531.20128, Update history for Microsoft 365 Apps (listed by date) - Office release notes | Microsoft Learn. From Outlook click File, Office Account, Update Options, Update Now to manually update.
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Anonymous

2024-07-18T17:06:42+00:00

hummm....

So even though I have Update set to "Receive updates for other Microsoft products when you update Windows"....

It actually does nothing! Good to know.

Right now I am attempting to update Microsoft 365 .... it says it is "downloading" and has been for 10 min or so..... BUT when I look as Task manager there is zero network traffic. Ditto detailed view in resource manager.

For reference I am sitting behind 1.2Gb/sec internet connection and connected via WiFi at 144Mb/s!

It is just sad how painfully bad MS software development has become. I guess all the "smart" guys are over working on AI etc....

If I was a MS Product manager I would monitor answers.microsoft.com like a hawk!

End Rant
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1 person found this answer helpful.

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