New Outlook vs Old Outlook

Anonymous
2023-11-03T02:24:43+00:00

Hi

I see that the previous thread on this topic has been locked. I hope that what I have written below is not considered abuse etc.

  1. Tried to get back to the old outlook. I used the outlook.exe to start "old" outlook. BUT the issue is that I can NO LONGER add accounts even when the account is an outlook account. GMAIL accounts also cannot be added even when I use the server settings from GMAIL. I have tried to manually add and nothing works for these accounts. Functionality that was great has now been dumbed down to a level that reduces it's functionality. Have tried all the security settings and old outlook does not like any of them.
  2. Have tried to add a weblink calendar to Outlook "old" under internet can't be done. Error message is cannot verify or add the calendar in outlook. Please verify the link is a valid calendar link. Was great functionality to add a different work related calendar.
  3. The Old outlook enabled me to save .msg and pst folders to my local directories. I do this so that I can group subjects together. So if I need to review the outlook folder, I can just load the pst file to outlook. This is no longer possible
Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2023-11-07T18:33:14+00:00

    Sorry for delay in responding

    1. Windows is up to date as is Microsoft office
    2. Can't even get into Outlook (new). It's looking for a password from Google - never had this before !

    have checked I have no malware, virus - nothing in full scans

    Time to do a full computer refresh as it sounds like the problem is everywhere.

    Thanks

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  2. Anonymous
    2023-11-05T06:51:26+00:00

    Two last things to check

    #1 - Is Office up-to-date #2 - Is Windows up-to-date

    While you are at it - can you configure this account in either Windows Mail or the "new Outlook"?

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  3. Anonymous
    2023-11-05T06:18:54+00:00

    Can't fault your effort. Thanks

    1. Anti virus Add-ins - do not recall ever using one explicitly for Outlook
    2. No - 2 factor authentication is not turned on

    Thanks for trying...... It's got my friends and I stumped also. You had a lot more ideas than we could come up with.

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  4. Anonymous
    2023-11-05T04:29:56+00:00

    not going to lie - at this point, am grasping at straws here

    #1 - Are you using an Outlook anti-virus add-in? If yes, disable it to see if it makes a difference.

    #2 - Do you have 2 factor authentication enables on this account?

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  5. Anonymous
    2023-11-05T04:15:56+00:00

    #1 Using your link, I can see below. account name and IP address erased.

    2 Checking Inbox and Spam, NO test email was received

    #1 Have renamed the .ost file created from the default profile. Note - had to close Word and Excel

    #2 Reboot done

    #3 Have done a ONLINE repair of Microsoft-365

    #4 Reboot done

    #5

    Sadly, still NO Outlook

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