Hi I see that the previous thread on this topic has been locked. I hope that what I have written below is not considered abuse etc. Tried to get back to the old outlook. I used the outlook.exe to start "old" outlook. BUT the issue is that I can NO LONGER add accounts even when the account is an outlook account. GMAIL accounts also cannot be added even when I use the server settings from GMAIL. I have tried to manually add and nothing works for these accounts. Functionality that was great has now been dumbed down to a level that reduces it's functionality. Have tried all the security settings and old outlook does not like any of them. Have tried to add a weblink calendar to Outlook "old" under internet can't be done. Error message is cannot verify or add the calendar in outlook. Please verify the link is a valid calendar link. Was great functionality to add a different work related calendar. The Old outlook enabled me to save .msg and pst folders to my local directories. I do this so that I can group subjects together. So if I need to review the outlook folder, I can just load the pst file to outlook. This is no longer possible

Hello, I've been experiencing very similar to what you are going thru. I've attempted to create new profiles with Control Panel after deleting the OST from Local & Roaming., but the auto configure won't find my account. It seems to work fine with the New Outlook and online Office. The thing that happend before the issue arose was that we are connecting our OFF365 environment to a new Domain & AD. I've only done the sync on my account and after I did it, Outlook crashed and I could not reopen nor reconfig it. I've also tried to configure 1 other new user and could not configure "old" Outlook, it would not find his account, but "new" Outlook worked fine. Just thought I'd add this info

It's no better and in some ways worse. Here's a typical "fix": ^f in Old Outlook opened a new email, rather than initiate a text search like every other application on the planet. Microsoft fixed that: now ^f does nothing. And there seems no way to search for text. Best to compose in a real editor, then copy/paste to Wonderful New Outlook. It's for everyone's convenience. Karl's reply below is interesting. Apparently we're to continue using Old Outlook, depending.

Hi, thanks for the reply. Been following the issue on Google and it still looks like there are issues with new outlook. I remain staggered that Microsoft has made such a departure from functionality that users have been using for many many years. I don't think Microsoft monitors the feedback on this site. I feel that they just want to force new outlook onto users and possibly may not care about what negative feedback users are posting. Shame really as I loved the old outlook!

In the included image, the three Outlook program icons are very similar. In fact the icons for "Outlook" and "Outlook (PWA) seem to be identical. So are those two the same program with different links or are they different programs? Understanding that this is a user-to-user forum, does Microsoft monitor this forum? Is there another forum or email address that is better/best to use to give feedback & suggestions to Microsoft? I would suggest making the icons more different, and even making the names of the programs different. It seems that the "new" Outlook is kind of a LITE version of the main Outlook. If so, why not call it "Outlook Lite"? Without being told anything about it, I think most people interpret "NEW" version of same program as as having MORE features and improvements, not less. BTW, I'm coming at this from the perspective of never using or trying the New Outlook. I came across this thread in a Google search while attempting to find out the differences between old and new Outlook. I'm glad I found it because now I know NOT to try the new Outlook.

New Outlook belongs to Windows, and it's Free. Old Outlook belongs to O365 subscription, you have to pay to use it. I wish Microsoft had not made the button in the Old Outlook to confuse us. It doesn't benefit us but creates problems when clicking that button.

New Outlook vs Old Outlook

Anonymous

I see that the previous thread on this topic has been locked. I hope that what I have written below is not considered abuse etc.

Tried to get back to the old outlook. I used the outlook.exe to start "old" outlook. BUT the issue is that I can NO LONGER add accounts even when the account is an outlook account. GMAIL accounts also cannot be added even when I use the server settings from GMAIL. I have tried to manually add and nothing works for these accounts. Functionality that was great has now been dumbed down to a level that reduces it's functionality. Have tried all the security settings and old outlook does not like any of them.
Have tried to add a weblink calendar to Outlook "old" under internet can't be done. Error message is cannot verify or add the calendar in outlook. Please verify the link is a valid calendar link. Was great functionality to add a different work related calendar.
The Old outlook enabled me to save .msg and pst folders to my local directories. I do this so that I can group subjects together. So if I need to review the outlook folder, I can just load the pst file to outlook. This is no longer possible

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous

2024-04-17T17:05:12+00:00

Hello,

I've been experiencing very similar to what you are going thru.

I've attempted to create new profiles with Control Panel after deleting the OST from Local & Roaming., but the auto configure won't find my account.

It seems to work fine with the New Outlook and online Office.

The thing that happend before the issue arose was that we are connecting our OFF365 environment to a new Domain & AD. I've only done the sync on my account and after I did it, Outlook crashed and I could not reopen nor reconfig it.

I've also tried to configure 1 other new user and could not configure "old" Outlook, it would not find his account, but "new" Outlook worked fine.

Just thought I'd add this info
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Anonymous

2024-04-09T04:05:18+00:00

It's no better and in some ways worse. Here's a typical "fix": ^f in Old Outlook opened a new email, rather than initiate a text search like every other application on the planet. Microsoft fixed that: now ^f does nothing.

And there seems no way to search for text. Best to compose in a real editor, then copy/paste to Wonderful New Outlook.

It's for everyone's convenience.

Karl's reply below is interesting. Apparently we're to continue using Old Outlook, depending.
Was this answer helpful?

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Anonymous

2024-04-04T00:40:07+00:00

Hi, thanks for the reply.

Been following the issue on Google and it still looks like there are issues with new outlook. I remain staggered that Microsoft has made such a departure from functionality that users have been using for many many years.

I don't think Microsoft monitors the feedback on this site. I feel that they just want to force new outlook onto users and possibly may not care about what negative feedback users are posting.

Shame really as I loved the old outlook!
Was this answer helpful?

1 person found this answer helpful.

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Anonymous

2024-04-03T13:59:28+00:00

In the included image, the three Outlook program icons are very similar. In fact the icons for "Outlook" and "Outlook (PWA) seem to be identical. So are those two the same program with different links or are they different programs?

Understanding that this is a user-to-user forum, does Microsoft monitor this forum? Is there another forum or email address that is better/best to use to give feedback & suggestions to Microsoft?

I would suggest making the icons more different, and even making the names of the programs different. It seems that the "new" Outlook is kind of a LITE version of the main Outlook. If so, why not call it "Outlook Lite"? Without being told anything about it, I think most people interpret "NEW" version of same program as as having MORE features and improvements, not less.

BTW, I'm coming at this from the perspective of never using or trying the New Outlook. I came across this thread in a Google search while attempting to find out the differences between old and new Outlook. I'm glad I found it because now I know NOT to try the new Outlook.
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Anonymous

2024-02-07T16:27:26+00:00

New Outlook belongs to Windows, and it's Free. Old Outlook belongs to O365 subscription, you have to pay to use it. I wish Microsoft had not made the button in the Old Outlook to confuse us. It doesn't benefit us but creates problems when clicking that button.
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5 people found this answer helpful.

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