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I was happily using older version of Outlook on windows but a popup made to switch to latest version (pre) of Outlook or mail not sure what its called now.
I am able to receive and send emails using outlook flawlessly however the issue is these emails are not getting marked as read, temporary its read but very soon again shows as unread. I checked on web Gmail as well it shows as unread. I dont think this could be sync issue because I receive emails on time.
What is going on any idea?
Using classic Outlook for Windows in business environments
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I have not changed any app settings, but I did upgrade to Windows 11. I’m unsure if this started working around the time I switched to Windows 11, but that was the only change I’ve made to my machine that would be related in some way.
Let us know which OS yall are on: 10 or 11 or other. Maybe there is a correlation here…
Unfortunately I don't think so, as I have this problem both in my personal (W11) and work (W10) computers.
Moreover Outlook on my android device has no issues at all.
I don't know if other user are experiencing the same bug fixed somehow, but the last time I gave it a try (I think 3\4 weeks ago), the issue was still there.
And as haizmann says, he/she still has the problem...
I have the issue on Win 11, regardless of the settings discussed here, no messages get marked as read on the server. Only when I change the read/unread state manually via the toolbar button, it usually does sync after a while.
Here we are in 2024 and the bug is still present. The "new Outlook" team is failing across the board. With their business version of Outlook, their flagship email product, there is also a "new Outlook" version that you can install that is also riddled with bugs, missing critical business features, and as such is unusable. They need to immediately disable the prompts for these "new" products so users stop getting pushed into them, and the team for this product needs to be fired so a new team that knows what it's doing can be brought in.
I have tested and agree with others in this thread, just ditch this and go to Mailbird. Make sure to use the version from their website and not the Windows Store.
Yup. I'm one that switched to Mailbird, and couldn't be happier. It 100% works right out of the box.