Email on Gmail account are not getting marked as read

Anonymous
2023-09-02T09:39:12+00:00

I was happily using older version of Outlook on windows but a popup made to switch to latest version (pre) of Outlook or mail not sure what its called now.

I am able to receive and send emails using outlook flawlessly however the issue is these emails are not getting marked as read, temporary its read but very soon again shows as unread. I checked on web Gmail as well it shows as unread. I dont think this could be sync issue because I receive emails on time.

What is going on any idea?

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2023-10-06T20:54:50+00:00

    This is quite annoying, and isn't limited to GMail. It is also IMAP - any email marked as read in the new Outlook is not marked as read on the mail server (and thus shows as unread in other email clients).

    In the old Outlook there was an option to mark emails as read on the server, but that's not available in the new Outlook.

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  2. Anonymous
    2023-10-07T05:34:21+00:00

    That was actually the very first feedback I sent to MS about the "new" Outlook. Unfortunately, I'm now relegated to using the webmail versions of Yahoo and Gmail, since the new outlook is unusable in it's current form. Hmmm, I did that with maps (bing--->google maps) and my internet browser (IE/edge--->chrome), and never went back. I'm seeing a pattern emerge here. C'mon, MS can't you at least get mail right?

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  3. Anonymous
    2023-10-12T11:09:09+00:00

    Indeed, this is still an issue. :( it's annoying

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  4. Anonymous
    2023-10-19T11:38:22+00:00

    I had this issue.

    I clicked settings top right corner.

    Clicked manage on my gmail account.

    Import settings from outlook for windows -

    Clicked "get started"

    Problem solved. hope this helps.

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  5. Anonymous
    2023-10-19T19:47:11+00:00

    OH MY GOD. YES.

    It SEEMS it worked: I chose my gmail account as "main account", imported the data from outlook and then switched back, as main account, to my Microsoft account.

    Now it seems it's working, but I will keep an eye on it in the next few days!

    EDIT: No, it broke again. :(

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