Email on Gmail account are not getting marked as read

Anonymous
2023-09-02T09:39:12+00:00

I was happily using older version of Outlook on windows but a popup made to switch to latest version (pre) of Outlook or mail not sure what its called now.

I am able to receive and send emails using outlook flawlessly however the issue is these emails are not getting marked as read, temporary its read but very soon again shows as unread. I checked on web Gmail as well it shows as unread. I dont think this could be sync issue because I receive emails on time.

What is going on any idea?

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2023-10-22T01:03:35+00:00

    I have 3 accounts and 4 PCs so that will probably get the cost close to Mailbird. Thanks for the info nonetheless.

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  2. Anonymous
    2023-10-20T04:44:31+00:00

    Bummer. Thanks for the update. I just went to the old windows mail for kicks, and other than the issues MS has had with Yahoo for years, all of my emails were marked as read on Yahoo's server as soon as I viewed them in windows mail. That app is far closer to being ready for public consumption compared to the new outlook which isn't even close. Just fix what's almost working rather than trying to reinvent the wheel! My God.

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  3. Anonymous
    2023-10-20T00:53:35+00:00

    LOL. No, it did not work . Now we can't even add Microsoft's own email to their new outlook. My Microsoft 365 email can't be added to the current iteration of the new outlook. Microsoft's handling of email just gets better and better with each passing day. I'm currently using Gmail for all 3 of my accounts now, and for the record I absolutely hate Gmail... it's just too busy for me. That's why I loved Windows Mail which of course, MS is taking from us, like they did with Live Mail. The big plus for Gmail right now, it works. The new Outlook does not, and continues to get worse.

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  4. Diane Poremsky MVP 17,536 Reputation points MVP Volunteer Moderator
    2023-09-28T15:51:38+00:00

    >>

    Microsoft's issue with their new software, and with everything else related to mail and MS, it looks as it's going to be released without a solution

    >>

    Official release is approx 12 months... they have time to fix it. Whether it will be fixed ...

    I suspect the issue is related to using the Microsoft cloud for Gmail (Yahoo and iCloud) accounts. If so, removing the account - and choosing the option to remove from everywhere - then add it back should help, at least for a bit.

    You can leave Feedback at https://feedbackportal.microsoft.com/feedback/forum/89a8afa3-2e1c-ec11-b6e7-0022481f8472

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  5. Anonymous
    2023-09-04T12:09:23+00:00

    Hey, thank you for your response but unfortunately these options did not work for me.

    Do you know how to switch back to original Mail or Outlook?

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