Using classic Outlook for Windows in business environments
Exactly what are you an advisor of, and have you actually used the "pre" outlook? This has been an issue since the release of the new outlook preview. It has NOTHING to do with email settings on the server side, as you gloriously posted as a solution above. This is 100% Microsoft's issue with their new software, and with everything else related to mail and MS, it looks as it's going to be released without a solution. As the OP says, when an email is viewed on outlook(pre) the read status is not updated on the server. So, if I sync my emails on my phone after that, it still shows up as unread. This happens on Yahoo and Gmail, but interestingly enough does NOT happen with MS's own email server (365). Once I view the email on my phone (Android, I can't speak for apple), it gets marked as read on the server, and all is good. Once again, Google gets it right. I have left feedback on this issue numerous times, so they are most certainly aware. The last email client that actually worked was Window Live Mail, and MS killed it off, presumably to force people to Outlook which of course wasn't free. Neither was Windows back then. If it aint broke, don't fix it, but MS continually tried to fix things that aren't broken. I used to love Internet Explorer, until MS pulled out all the stops trying to compete with Chrome, and in an effort to compete wound up with a browser that imports ALL the setting from Chrome. That's not fixing your browser, that's cloning someone else's. In my book, there are three things that MS got right... Windows, the Office Suite, and the Surface hardware. But email... why is that so difficult for them? Loads of 3rd party developers do it just fine.