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I have hundreds of email folders and when I scroll down, the pinned Favorites scrolls up and is not visible. This causes me to have to scroll all the way back up to get to my inbox. Previously it stayed in place & I could click the inbox. Thank you
Using New Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
AGREED, the new Outlook is such sh*t. My computer forced an update 2 weeks ago and now I can't even use the old Outlook, and the new one is the most inefficient program I've used to date. Screwed up work for me SO so much.
I have hundreds of email folders and when I scroll down, the pinned Favorites scrolls up and is not visible. This causes me to have to scroll all the way back up to get to my inbox. Previously it stayed in place & I could click the inbox. Thank you
I need to add my voice to this, The favorites option is almost meaningless when you have to scroll back to it every time.
Please can there be a timeline for this essential fix?
KatherineAtWork This is not almost meaningless, IT IS MEANINGLESS. What's the reason to have a favorite bar if you can't access it quickly.
There is light at the end of the tunnel. I received notice that Microsoft has placed this issue on their long list of feedback from users and it is scheduled to be fixed this December 2024.
Removing this feature in the New Outlook is one of the most disappointing aspects of using Outlook for Mail, especially if you receive large volumes and have a large quantity or folders for sorting and keeping track on them.
I decided to give the new outlook another trial and had to revert back to the old after 1 hour because of this and other issues!
Is this issue going to be addressed? 6 Months have now passed since this original request.
I'm sure there are many users frustrated with this omission!
Outlook team need to polish this new version and solve such basic requests asap if they ever want users to change over...
Add my name to the list of people annoyed by this problem. It's a serious flaw for those of us who use lots of folders. Seems ridiculous that it wasn't caught before launch and even crazier that 5 months later there's no sign of a solution coming anytime soon.
I just (finally) switched over to New Outlook last week, but I am fed up with this shortcoming (and a few others) and switching back to old Outlook.