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Hi, I'm running the new version of Outlook on Windows 11, and have connected to both my Uni (O365) and Gmail (Microsoft Cloud). O365 works fine, but the Gmail account doesn't sync read status back to gmail. I.e. outlook gets the correct read status from Gmail, and it syncs things like starring/flagging emails back to Gmail. But although I can mark things as read in Outlook, that status never syncs back to Gmail. The same is true on 3 different PCs, so it's not peculiar to one particular computer.
Any ideas?
Using classic Outlook for Windows in business environments
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Thanks Bob. I installed and configured Thunderbird, and tested the read/unread toggle with gmail and it works as expected. So far so good.
You're very welcome, Jim. I like Microsoft products, but I think they've dropped the ball on their mail/calendar/contact apps. And I generally like to support the work that Mozilla does to improve our experiences on the internet.
I note that when I launch New Outlook, there's a message urging me to "Upgrade to Microsoft 365 with premium Outlook features." Meanwhile, Microsoft wants me to use New Outlook so I can provide feedback to them, which I note they never acknowledge receiving.
My biggest complaint with Outlook is the naming. I have an outlook.com account, and I use Outlook (new), Outlook (PWA), Outlook in Microsoft 365, and Outlook on Android. If I have questions about any of them, searching is a nightmare.
The outlook is not good that Micrsoft will ever fix the *Outlook* naming problems. Note that I'm using * as a wildcard here.
From what I have been seeing, there is no issue with Android Outlook mail client, no issue with iOS Outlook mail client, and no issue with MacOS Outlook mail client. The only issue I have had is with the new Outlook mail client on Windows. I have all of them. Only Windows has problems.
Nope — if you look above in the thread, I’m seeing this with the OS X client.