New Outlook Not Syncing Read Status for Gmail

Anonymous
2023-09-10T12:39:43+00:00

Hi, I'm running the new version of Outlook on Windows 11, and have connected to both my Uni (O365) and Gmail (Microsoft Cloud). O365 works fine, but the Gmail account doesn't sync read status back to gmail. I.e. outlook gets the correct read status from Gmail, and it syncs things like starring/flagging emails back to Gmail. But although I can mark things as read in Outlook, that status never syncs back to Gmail. The same is true on 3 different PCs, so it's not peculiar to one particular computer.

Any ideas?

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2024-07-14T21:56:10+00:00

    If you subscribe to Microsoft 365 (used to be Office), I think that you should still have access to (old) Outlook. The free email client before New Outlook was Mail. Perhaps that's what you're thinking of? There's also an app named Outlook on the Webb, which used to called Outlook Web App or Outlook Web Access. And none of these should be confused with outlook.com, although Microsoft tries their best to confuse us with their naming. I have no idea why they keep changing the names. Very weird.

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  2. Anonymous
    2024-07-23T07:00:54+00:00

    My Outlook is not working for update the Gmail status "read/unread"

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  3. Anonymous
    2024-08-01T16:51:15+00:00

    Mine also is not working.

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  4. Anonymous
    2024-08-01T18:22:05+00:00

    Not only does New Outlook not work correctly, it takes 700 - 800 MB of memory when running on my Windows 11 system, compared to 160 - 170 MB for Microsoft 365 Outlook. I'm a software engineer with over 50 years of experience. This is the first program I've ever seen that quadruples the amount of code, removes features, and breaks the program. Very sad.

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  5. Anonymous
    2024-08-01T22:13:56+00:00

    You should try their new Minesweeper... With all the ads they've stuffed into it, Control Panel tells me it eats up close to a Gb of RAM at some times... They probably have a bunch of ads and consumer profiling/monitoring features shoe-horned into the new Outlook as well, since they're offering it as a "free" product.

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