New Outlook Not Syncing Read Status for Gmail

Anonymous
2023-09-10T12:39:43+00:00

Hi, I'm running the new version of Outlook on Windows 11, and have connected to both my Uni (O365) and Gmail (Microsoft Cloud). O365 works fine, but the Gmail account doesn't sync read status back to gmail. I.e. outlook gets the correct read status from Gmail, and it syncs things like starring/flagging emails back to Gmail. But although I can mark things as read in Outlook, that status never syncs back to Gmail. The same is true on 3 different PCs, so it's not peculiar to one particular computer.

Any ideas?

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2024-05-11T17:34:28+00:00

    I am also having the same issue. Read/unread status in New Outlook does not sync back to Gmail.

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  2. Anonymous
    2024-05-13T12:58:36+00:00

    I'm also having the same problem

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  3. Anonymous
    2024-05-27T07:46:14+00:00

    I have the same annoying issue. Microsoft, please fix it.

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  4. Anonymous
    2024-05-27T14:53:56+00:00

    I think that Microsoft is now an AI company. My guess is that they used AI to generate the code to fix this problem. The goal they give to their AI engine is to maximize company profits. The AI result was a nop. :-(

    BTW, I'm a software engineer. This really is an easy problem to fix. All other email clients do this very simple task very nicely. Somebody, or AI, made a mistake when they added the capability to add gmail and yahoo accounts. I remember a time when my students (I was a computer science professor for 23 years) wanted to work for Microsoft because they hired only the best.

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