New Outlook Not Syncing Read Status for Gmail

Anonymous
2023-09-10T12:39:43+00:00

Hi, I'm running the new version of Outlook on Windows 11, and have connected to both my Uni (O365) and Gmail (Microsoft Cloud). O365 works fine, but the Gmail account doesn't sync read status back to gmail. I.e. outlook gets the correct read status from Gmail, and it syncs things like starring/flagging emails back to Gmail. But although I can mark things as read in Outlook, that status never syncs back to Gmail. The same is true on 3 different PCs, so it's not peculiar to one particular computer.

Any ideas?

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2024-03-08T14:48:43+00:00

    Today I re-installed my pc Win11 Pro (not because of this), everything is fully up to date, issue remains also in these conditions.

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  2. Anonymous
    2024-04-11T07:54:16+00:00

    Hi community,

    the issue remains as of today.

    (all the SW chain is up to date, settings are in place)

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  3. Anonymous
    2024-04-11T17:09:29+00:00

    I can also confirm that the problem still exists.

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  4. Anonymous
    2024-04-11T17:29:41+00:00

    In my case, the problem was consistent and reproduceable, but since January-February it went away by itself. I didn't change any configuration. Automatic updates are on.

    Now It's working ok everytime.

    This is my version:

    About Outlook

    Version You have Microsoft Outlook Version 1.2024.403.300 (Production).Client Version is 20240329006.14 .

    Edition Windows 11 Pro

    Version 23H2

    Installed on ‎27/‎03/‎23

    OS build 22631.3447

    Experience Windows Feature Experience Pack 1000.22688.1000.0

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  5. Anonymous
    2024-04-12T07:36:37+00:00

    thanks Enriquel,

    Can you please also provide your Gmail settings (eg. imap and etc)?

    thanks

    Neset

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