New Outlook Not Syncing Read Status for Gmail

Anonymous
2023-09-10T12:39:43+00:00

Hi, I'm running the new version of Outlook on Windows 11, and have connected to both my Uni (O365) and Gmail (Microsoft Cloud). O365 works fine, but the Gmail account doesn't sync read status back to gmail. I.e. outlook gets the correct read status from Gmail, and it syncs things like starring/flagging emails back to Gmail. But although I can mark things as read in Outlook, that status never syncs back to Gmail. The same is true on 3 different PCs, so it's not peculiar to one particular computer.

Any ideas?

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2024-05-11T17:34:28+00:00

    I am also having the same issue. Read/unread status in New Outlook does not sync back to Gmail.

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  2. Anonymous
    2024-04-11T17:29:41+00:00

    In my case, the problem was consistent and reproduceable, but since January-February it went away by itself. I didn't change any configuration. Automatic updates are on.

    Now It's working ok everytime.

    This is my version:

    About Outlook

    Version You have Microsoft Outlook Version 1.2024.403.300 (Production).Client Version is 20240329006.14 .

    Edition Windows 11 Pro

    Version 23H2

    Installed on ‎27/‎03/‎23

    OS build 22631.3447

    Experience Windows Feature Experience Pack 1000.22688.1000.0

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  3. Anonymous
    2024-01-14T19:29:27+00:00

    Old Outlook's support for GMail was pretty much non-existent (at least, without an add-in). The Windows Mail and calendar client was actually quite respectable in handling it. Too bad they couldn't just lift that protocol handling code into the new Outlook.

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  4. Anonymous
    2023-12-26T15:53:38+00:00

    This issue is a deal-breaker for me adopting the new Outlook for Windows. I will stick with Thunderbird.

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  5. Anonymous
    2023-12-11T19:11:43+00:00

    In an earlier post, somebody recommended selecting two or more messages, right-click and mark them as unread, then right-click on them and mark them as read. I works for me, even if one of the two has already been marked as read on the gmail server.

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