New Outlook Not Syncing Read Status for Gmail

Anonymous
2023-09-10T12:39:43+00:00

Hi, I'm running the new version of Outlook on Windows 11, and have connected to both my Uni (O365) and Gmail (Microsoft Cloud). O365 works fine, but the Gmail account doesn't sync read status back to gmail. I.e. outlook gets the correct read status from Gmail, and it syncs things like starring/flagging emails back to Gmail. But although I can mark things as read in Outlook, that status never syncs back to Gmail. The same is true on 3 different PCs, so it's not peculiar to one particular computer.

Any ideas?

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2024-09-23T21:59:52+00:00

    I have this conversation issue with new outlook. Build Version 1.2024.911.200 (Production).

    Sending message via my website sent message from Gmail app on my phone wont sync as conversation in inbox and only appears in sent box.

    Been months of talking to support.

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