I do not get any verification codes sent to my email

Anonymous

My outlook email does not get any verification codes, I did all the basic things like checking my spam checking my blocked users and everything, nothing works. I recently got a pc and want to link my video game accounts from console to pc for example my Activison account, but when it tells me to verify my email by typing the code that was sent to my email I do not get any. I tested if it was with all emails by sending myself an email with a different email and I got it, it seems to not work when I need a verification code becuase I have tried with my epic account and my activision account and neither work. Please this is a serious issue, what if it was not video games, what if it was something more important like a bank account, I need this fixed as soon as possible please and thankyou.

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Anonymous

I'm not sure if anyone else already mentioned this but it's the only thing it worked for me. This requires you can still login through other methods on the microsoft website, since in my case, i didn't get a verification code when it was "sent" through windows/xbox app/microsoft store.

Go to your Microsoft Account on the browser
Go to Security -> Manage logins

3- Add a new login method or verification

4- Select "Use an application". This are authentication apps, probably the safest option to have on your account.

After step 4 just follow the instructions it gives you, and next time you try to login, it will ask for the code in the authentication app instead. It will recommend using the Microsft Auth app, but you could use any other if you know about it.

Remember that if you do this, and want to change your phone later, you'll need to probably migrate the app to the new device, just investigate what you need to do after.

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Anonymous

2024-06-30T17:30:30+00:00

I've had the same ongoing issue for years with outlook/hotmail. Simply do not get verification codes from some domains, regardless of whether they are on the safe senders list. There is no 'still need help' or chat options under the help option.

Yet again I will need to use a different email in order to use a specific service.
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Anonymous

2024-07-01T12:53:14+00:00

I've submitted to get verification codes 4 times. When it forced me to reset my password and send to my alternate account it took 6 hours to get a code.

This is ridiculous. I've been locked out of my system for two days now. It isn't my email because I checked it with your automated email check. It isn't my password because I get past that every time. I'm stuck because your verification code system is BROKEN.
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Anonymous

2024-07-01T19:43:56+00:00

Microsoft Outlook is deeply problematic with this and it drives me crazy. I almost gave up on my Twitch account because I would not receive verification emails but thank you to the Twitch support team who helped me get my account back.

I had the same problem with Ubisoft, Discord and now I'm not getting verification emails from Eneba.com and G2A where I'm looking to purchase gaming content. I regret not listening to my friends who suggested using gmail a while back but considering the option since this is becoming a recurring issue
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Anonymous

2024-07-02T17:50:24+00:00

Is there no chat bot we can access? I tried to call and got nowhere. This is ridiculous. I've been charged but cannot access my software.
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