I do not get any verification codes sent to my email

Anonymous
2023-12-31T04:47:53+00:00

My outlook email does not get any verification codes, I did all the basic things like checking my spam checking my blocked users and everything, nothing works. I recently got a pc and want to link my video game accounts from console to pc for example my Activison account, but when it tells me to verify my email by typing the code that was sent to my email I do not get any. I tested if it was with all emails by sending myself an email with a different email and I got it, it seems to not work when I need a verification code becuase I have tried with my epic account and my activision account and neither work. Please this is a serious issue, what if it was not video games, what if it was something more important like a bank account, I need this fixed as soon as possible please and thankyou.

Outlook | Windows | Classic Outlook for Windows | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Reported
Anonymous
2025-05-11T18:51:25+00:00

I'm not sure if anyone else already mentioned this but it's the only thing it worked for me. This requires you can still login through other methods on the microsoft website, since in my case, i didn't get a verification code when it was "sent" through windows/xbox app/microsoft store.

  1. Go to your Microsoft Account on the browser
  2. Go to Security -> Manage logins

3- Add a new login method or verification

4- Select "Use an application". This are authentication apps, probably the safest option to have on your account.

After step 4 just follow the instructions it gives you, and next time you try to login, it will ask for the code in the authentication app instead. It will recommend using the Microsft Auth app, but you could use any other if you know about it.

Remember that if you do this, and want to change your phone later, you'll need to probably migrate the app to the new device, just investigate what you need to do after.

0 comments

117 additional answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2025-06-18T00:47:06+00:00

    Hi,

    I am also experiencing the same problem.

    I have a Microsoft account (@hotmail.com) through which i am using Onedrive & Microsoft Teams which are synced with my laptop for a real time files/folders sync.

    Recently i enabled password & pin to login to this very same Laptop, earlier it didn’t had any password/pin to login , what I noticed is that after enabling this sign-in password to access laptop ,the MS teams & Onedrive got auto logged out and when i am trying to login , it further attempts to send verification code to my @hotmail.com email account but that’s not happening despite multiple attempts.

    Its triggering an email but i am not receiving any email /code, i have checked all blocked emails, junk folder, did basic troubleshooting after reading similar Q&As on verification issues & blogs but could not resolve this.

    Can someone help how to fix this ?

    Try changing your hormail.com account password, it did work for me.

    After changing the password, I did receive the e-mail with the code when necessary.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2025-06-18T13:50:40+00:00

    I have the same problem, I have tried your suggestions, and none of the above suggestions solve the issue.

    Is this still an ongoing issue or is there a solution?

    Was this answer helpful?

    0 comments
  3. Anonymous
    2025-06-18T13:57:57+00:00

    I believe the issue is that Microsoft is blocking external automated emails.

    We need to find a way to get Microsoft to unblock external automated emails to receive these external automated emails.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2025-06-18T14:55:12+00:00

    I have the same problem, I have tried your suggestions, and none of the above suggestions solve the issue.

    Is this still an ongoing issue or is there a solution?

    As far as I know no resolution. I think you are correct that they somehow filter out certain automated emails.

    Was this answer helpful?

    0 comments