I do not get any verification codes sent to my email

Anonymous
2023-12-31T04:47:53+00:00

My outlook email does not get any verification codes, I did all the basic things like checking my spam checking my blocked users and everything, nothing works. I recently got a pc and want to link my video game accounts from console to pc for example my Activison account, but when it tells me to verify my email by typing the code that was sent to my email I do not get any. I tested if it was with all emails by sending myself an email with a different email and I got it, it seems to not work when I need a verification code becuase I have tried with my epic account and my activision account and neither work. Please this is a serious issue, what if it was not video games, what if it was something more important like a bank account, I need this fixed as soon as possible please and thankyou.

Outlook | Windows | Classic Outlook for Windows | For business

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Anonymous
2025-05-11T18:51:25+00:00

I'm not sure if anyone else already mentioned this but it's the only thing it worked for me. This requires you can still login through other methods on the microsoft website, since in my case, i didn't get a verification code when it was "sent" through windows/xbox app/microsoft store.

  1. Go to your Microsoft Account on the browser
  2. Go to Security -> Manage logins

3- Add a new login method or verification

4- Select "Use an application". This are authentication apps, probably the safest option to have on your account.

After step 4 just follow the instructions it gives you, and next time you try to login, it will ask for the code in the authentication app instead. It will recommend using the Microsft Auth app, but you could use any other if you know about it.

Remember that if you do this, and want to change your phone later, you'll need to probably migrate the app to the new device, just investigate what you need to do after.

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  1. Anonymous
    2024-12-19T00:38:52+00:00

    Same problem any 2FA codes that go to an outlook.com address are not received. At first I thought it was the site sending the codes, but now that its multiple sites it’s a Microsoft issue and they are not going fix it.

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  2. Anonymous
    2024-12-19T12:46:40+00:00

    I have the exact same issue. First, it was my water provider, who sent me a verification code that never arrived in my inbox. Now, it's Curry's electrical company, which lets you create an account but will only let me access it once I enter the one-time verification code. Microsoft must know what is causing this issue, as somewhere there is a piece of software sending these emails into the ether. It's not really good enough that this has been going on for years and Microsoft is not helping.

    I also signed up with Currys using a MSN email address. received the code immediately which proves its not the sender.

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  3. Anonymous
    2024-12-19T13:35:55+00:00

    This is my second year with my homeowners insurance that I have no access to an online account because of this problem.

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  4. Anonymous
    2025-01-14T00:43:52+00:00

    I am also having this problem. I am trying to set up an email system for my new company, but I cannot use my email address to sign up for any accounts because all verification code emails are not arriving. They are not in junk. They are nowhere. None of these suggestions work.

    Please help me with this or I will have to abandon Microsoft for Gmail.

    Jason

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