I do not get any verification codes sent to my email

Anonymous
2023-12-31T04:47:53+00:00

My outlook email does not get any verification codes, I did all the basic things like checking my spam checking my blocked users and everything, nothing works. I recently got a pc and want to link my video game accounts from console to pc for example my Activison account, but when it tells me to verify my email by typing the code that was sent to my email I do not get any. I tested if it was with all emails by sending myself an email with a different email and I got it, it seems to not work when I need a verification code becuase I have tried with my epic account and my activision account and neither work. Please this is a serious issue, what if it was not video games, what if it was something more important like a bank account, I need this fixed as soon as possible please and thankyou.

Outlook | Windows | Classic Outlook for Windows | For business

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Anonymous
2025-05-11T18:51:25+00:00

I'm not sure if anyone else already mentioned this but it's the only thing it worked for me. This requires you can still login through other methods on the microsoft website, since in my case, i didn't get a verification code when it was "sent" through windows/xbox app/microsoft store.

  1. Go to your Microsoft Account on the browser
  2. Go to Security -> Manage logins

3- Add a new login method or verification

4- Select "Use an application". This are authentication apps, probably the safest option to have on your account.

After step 4 just follow the instructions it gives you, and next time you try to login, it will ask for the code in the authentication app instead. It will recommend using the Microsft Auth app, but you could use any other if you know about it.

Remember that if you do this, and want to change your phone later, you'll need to probably migrate the app to the new device, just investigate what you need to do after.

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  1. Anonymous
    2025-04-02T17:03:03+00:00

    I don't get auth codes in my outlook email. I do get Microsoft auth codes go figure. The codes are not in the spam folder and I don't have the websites blocked. This started happening fall of 2024 where getting a code was hit and miss. Now in 2025 codes are F'n useless I don't get them. I am using windows 10 w/ MS Office 2019 which means this is not the SaaS version of Office. My guess is Microsoft wants you to use SaaS annually paid versions and is weeding out users who have downloaded the software and want to pay one time licenses.

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  2. Anonymous
    2025-03-30T17:45:52+00:00

    Same issue here.

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  3. Anonymous
    2025-03-25T21:51:50+00:00

    I have this issue, and I only use Mac.

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