I do not get any verification codes sent to my email

Anonymous
2023-12-31T04:47:53+00:00

My outlook email does not get any verification codes, I did all the basic things like checking my spam checking my blocked users and everything, nothing works. I recently got a pc and want to link my video game accounts from console to pc for example my Activison account, but when it tells me to verify my email by typing the code that was sent to my email I do not get any. I tested if it was with all emails by sending myself an email with a different email and I got it, it seems to not work when I need a verification code becuase I have tried with my epic account and my activision account and neither work. Please this is a serious issue, what if it was not video games, what if it was something more important like a bank account, I need this fixed as soon as possible please and thankyou.

Outlook | Windows | Classic Outlook for Windows | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2025-05-11T18:51:25+00:00

I'm not sure if anyone else already mentioned this but it's the only thing it worked for me. This requires you can still login through other methods on the microsoft website, since in my case, i didn't get a verification code when it was "sent" through windows/xbox app/microsoft store.

  1. Go to your Microsoft Account on the browser
  2. Go to Security -> Manage logins

3- Add a new login method or verification

4- Select "Use an application". This are authentication apps, probably the safest option to have on your account.

After step 4 just follow the instructions it gives you, and next time you try to login, it will ask for the code in the authentication app instead. It will recommend using the Microsft Auth app, but you could use any other if you know about it.

Remember that if you do this, and want to change your phone later, you'll need to probably migrate the app to the new device, just investigate what you need to do after.

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  1. Anonymous
    2025-02-26T04:24:34+00:00

    Email settings is ok, I checked it thoroughly, nothing is blocked or is in junk section. I don't think my outlook mail, where the code should come, will block the code sent from Microsoft itself. It's a disaster here ... I started using Vivaldi for browsing for now. Microsoft network and services are worst. I have decided not to use Microsoft apps as there are plethora of options available. Thanks for your help and advices anyway ...

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  2. Anonymous
    2025-01-14T17:07:02+00:00

    Right. Outlook is filtering before it gets to junk folder. It's never in there.

    Only thing I can suggest is their reset email is coming from a different domain than the one you have added to safe senders.

    In the past I have setup an account with the third party using Gmail (which doesn't seem to as aggressively filter) and then perform a password reset and check the domain that is coming from, then add that to safe senders.

    Good luck!

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  3. Anonymous
    2024-12-19T13:35:55+00:00

    This is my second year with my homeowners insurance that I have no access to an online account because of this problem.

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  4. Anonymous
    2024-10-23T23:50:30+00:00

    I have the same problem that they have. I cannot get the code to finish getting set up for a new e-mail account.

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