I do not get any verification codes sent to my email

Anonymous
2023-12-31T04:47:53+00:00

My outlook email does not get any verification codes, I did all the basic things like checking my spam checking my blocked users and everything, nothing works. I recently got a pc and want to link my video game accounts from console to pc for example my Activison account, but when it tells me to verify my email by typing the code that was sent to my email I do not get any. I tested if it was with all emails by sending myself an email with a different email and I got it, it seems to not work when I need a verification code becuase I have tried with my epic account and my activision account and neither work. Please this is a serious issue, what if it was not video games, what if it was something more important like a bank account, I need this fixed as soon as possible please and thankyou.

Outlook | Windows | Classic Outlook for Windows | For business

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Anonymous
2025-05-11T18:51:25+00:00

I'm not sure if anyone else already mentioned this but it's the only thing it worked for me. This requires you can still login through other methods on the microsoft website, since in my case, i didn't get a verification code when it was "sent" through windows/xbox app/microsoft store.

  1. Go to your Microsoft Account on the browser
  2. Go to Security -> Manage logins

3- Add a new login method or verification

4- Select "Use an application". This are authentication apps, probably the safest option to have on your account.

After step 4 just follow the instructions it gives you, and next time you try to login, it will ask for the code in the authentication app instead. It will recommend using the Microsft Auth app, but you could use any other if you know about it.

Remember that if you do this, and want to change your phone later, you'll need to probably migrate the app to the new device, just investigate what you need to do after.

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  1. Anonymous
    2025-01-27T21:48:59+00:00

    I have this issue in Gmail. The verification email did not appear in Spam, Junk, and I had no filters applied that would otherwise block anything at all. I changed the verification email to Outlook, had the service re-send the verification email, found it in the Junk Email folder, and designated the sender domain and mail list as safe. I don't know the Gmail fix for this, but changing the email account may be a workaround, if not a fix.

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  2. Anonymous
    2025-01-14T19:40:19+00:00

    I am the same been onto Microsoft and no help telling me my internet provider might be at fault Trying Dondeal for several days Dondeal say the can see e mail sent now the change my e mail to text still can't get verification codes any out there that can help

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  3. Anonymous
    2025-01-14T18:21:38+00:00

    Well I created another Bluesky account that goes to an iCloud account, no issues there, so I have the correct email that it comes from and it’s in the safe senders . Bluesky support even confirmed it as well.

    It’s ridiculous situation. I’m pretty sure it’s an outlook issue at this point, but outlook support are no help.

    At this point I’m pretty given up on ever getting it rectified, it may some point in the future fix itself 🤷🏻‍♂️

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  4. Anonymous
    2025-01-14T16:23:42+00:00

    Yeah I’ve done all the things. Even after it’s been added to the safe senders list it still doesn’t arrive.

    There was two accounts I was having issues with one was activision. I contacted activision. They reset my account and then told me to delete all data, cookies etc. use an incognito browser when logging in and it worked. I then got my 2FA code for activision.

    I tried the same with Bluesky as it was my other account that I wasn’t recieving 2FA codes from. It didn’t work.

    Outlook support suggest something happened with my account when I cancelled my 365 subscription, so they suggested signing up for a month would fix it, it didn’t.

    The problem is ppl revert to the default “they not checking the junk folder”. We are, this is like the last hope saloon.

    Thanks though

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