I do not get any verification codes sent to my email

Anonymous
2023-12-31T04:47:53+00:00

My outlook email does not get any verification codes, I did all the basic things like checking my spam checking my blocked users and everything, nothing works. I recently got a pc and want to link my video game accounts from console to pc for example my Activison account, but when it tells me to verify my email by typing the code that was sent to my email I do not get any. I tested if it was with all emails by sending myself an email with a different email and I got it, it seems to not work when I need a verification code becuase I have tried with my epic account and my activision account and neither work. Please this is a serious issue, what if it was not video games, what if it was something more important like a bank account, I need this fixed as soon as possible please and thankyou.

Outlook | Windows | Classic Outlook for Windows | For business

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Anonymous
2025-05-11T18:51:25+00:00

I'm not sure if anyone else already mentioned this but it's the only thing it worked for me. This requires you can still login through other methods on the microsoft website, since in my case, i didn't get a verification code when it was "sent" through windows/xbox app/microsoft store.

  1. Go to your Microsoft Account on the browser
  2. Go to Security -> Manage logins

3- Add a new login method or verification

4- Select "Use an application". This are authentication apps, probably the safest option to have on your account.

After step 4 just follow the instructions it gives you, and next time you try to login, it will ask for the code in the authentication app instead. It will recommend using the Microsft Auth app, but you could use any other if you know about it.

Remember that if you do this, and want to change your phone later, you'll need to probably migrate the app to the new device, just investigate what you need to do after.

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  3. Anonymous
    2024-07-18T02:04:07+00:00

    Did you try to get the security codes using your cell phone? I tried on GOG, and the codes were sent to my hotmail. After that I was able to log into my GOG account on the computer as well. I removed the security code option, and then a code was also sent to my hotmail even if it didn't earlier work. The last time on my computer.

    Amazon does not send out the OTP code though; not even using my cell phone to request the codes.

    So since MS isn't able to help us, try to see if you can get the codes by using your cell phone instead. Make sure to try it on wifi and using roaming.

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  4. Anonymous
    2024-07-17T16:33:07+00:00

    I am having the same issue. I also have a new phone # that I cannot update for a mobile code because it wants this stupid verification code that I cannot seem to get in the authenticator app on my mobile phone or anywhere else. I am not getting it in my outlook email as well. What is up with this and the customer support?!?

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