Thanks - that is the process I used to be able to do but that feature is not enabled. That category does not pop up for me.
just found the following:
**--> Note:** If you are using Outlook with an IMAP account, you cannot assign categories to an item. The IMAP email account type does not support categories. since I have email on both computer and phone, I need IMAP and can't use POP... GRR!
And yes, the follow up reminder feature missing is the bigger question / hassle to everybody's point. I understand that a new version of outlook was built from the ground up and the program was rolled out without this feature. But this is now over 1 year ago which seems like enough time to have this feature figured out by now.