Outlook 2013 keeps asking for my outlook.com password

Hello.

Me and my family are using different Office Outlook outdated versions (2007, 2010, 2013) to manage hotmail & msn email accounts through POP and SMTP. After trying various solutions that didn't work, I tried purchasing a yearly family subscription for Office 365, just to find out I still had the same issue (Outlook asking for password) as long as I kept using POP and SMTP. I also tried creating a new profile and letting Outlook do the configuration (I believe it does as an Exchange account), and that seems to work, but I didn't like it as a solution, since we're too much used to the POP way (message delivery to a local PST file and automatically being moved to the server's POP folder).

After a 2-month support ticket full of standard replies all based on "probably you're typing your password wrong" and "there must be an issue with your account configuration" theories, they finally admitted it's mandatory to use Exchange configuration, instead of POP and SMTP, since these use basic authentication, which is deprecated by Microsoft.

So I switched to the Exchange profile and created a client rule for doing almost as POP delivery did. I say always because I'm still missing a couple things:

• show the new email icon in Outlook's icons on taskbar and/or notification area, and
• mark the message at the POP folder as read

This is the rule I configured (sorry for the probably wrong translation, my interface is in Spanish):

Apply this rule after message arrives

through the account ******@hotmail.com

 and only in this PC

move to folder Inbox (on the local PST file)

and move a copy to folder POP (on the Exchange OST file)

and show a Desktop alert

Hope that helps,

Adrian

Hi Dena, Thanks for contacting us and sorry for the inconveniences, To fix this issue, you can try the following methods: - Update your outlook.com account password in Outlook 2013. To do this, go to File > Account Settings > Account Settings. Select your outlook.com account and click Change. Enter your new password and click Next. Click Finish and restart Outlook 2013.

Clearly you have never tried doing what you are suggesting because it doesn't work in Outlook 2013!!! Stop misleading people with erroneous guesses!!! If you haven't done it yourself, then don't suggest it.

Pay attention to the date stamp. It was posted in 2023. Back then the answer might be correct. It's no longer correct since September 2024. You can NOT use Outlook 2013 to connect to outlook.com mailbox.

I´m asked to log in all the time, but nothing happens