Outlook 2013 keeps asking for my outlook.com password

There has been no official responses and there is still no help... I'm used to just constantly entering the password... PITA, but so it is... And I'm running Windows 10 Pro with MS Office Outlook 2013. So it isn't exclusevly related to Windows 11.

I have the same problem. I started getting dialog box Windows Security asking for password and not remembering it after reinstalling Outlook 2013 Hotmail account on a new Windows 11 machine.

Same outlook account was working fine on Windows 10 machine before. Now my Hotmail account asks for a password every restart. It even keeps asking after that. Sometimes it works and gets mail, sometimes it doesn't with no error message. It is very strange.

I have been using hotmail (currently outlook.com) from browser and was happily using it from Outlook 2013. After reinstalling the same acoount on Windows 11 I started having this problem. No matter what I tried, I could resolve this issue. Why does Outlook keep asking for password and not store it even if I check remember checkbox.

I realised if you to to e-mail accounts setting and try to repair my hotmail account it does not work. I you try to set it up again manually, you get a dialog box: Microsoft Exchange with tabs: General Advanced and Secutity. In the Security part there is a checkbox: User Identification - Always prompt for logon credentials. This checkbox is grayed out. It seems unchecked by default. You can get to this by not running outlook and using Control Panel > mail icon, account settings. I couldn't modify it.

Any suggestions?

My two affected accounts are both outlook.com accounts. My primary account is a live.com account which at the moment works ok.

Just to chime in, but I am having exactly the same issue as Olli and raynerph have described. Fiddling with the registry, removing and adding the account again does not help. Removing the two step verification will solve the problem, but that is not what I want to do. After activating two step verification - the password popup has returned. Temporary fix for one "sessions" is to create a new app password and enter it... Just to repeat again on the next day. Sometimes when it pops up in the middle of the session, then as previous posters stated, clicking on the "Need password" button simply helps without enterying anything and the password field even doesn't show up - just connects to exchange server and that is it.

Just in case - the account affected is an old hotmail.com account.

Unfortunately the pop-up boxes started reappearing very frequently, but only for the two out of my three accounts that are not primary. Entering the correct password doesn't seem to achieve anything. Just closing the pop-ups makes them go away for a few minutes. Clicking on "Need Password" in the status bar will still reconnect each account without prompting, which makes me think that whatever is continuously prompting for the password is a secondary service not related to email (like the OneDrive storage accounts in Outlook for Android that I mentioned earlier). Emails go out and come in normally on all three accounts, but switching folders or previewing messages takes longer and sometimes makes Outlook 2013 unresponsive for 5 to 10 seconds. Also, a banner appeared that says "We can't show MailTips right now" for the two non-primary accounts when composing a new message.