Outlook 2013 keeps asking for my outlook.com password

Anonymous
2023-10-11T15:44:59+00:00

Outlook 2013, which is up to date, keeps asking for my outlook.com password. I have already deleted Credentials as a fix was posted earlier. But it still didn’t not fix the constant request for password.

I created a new profile. Same problem. Could y create a new one because of constant request for password.

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2024-05-20T10:11:11+00:00

    I had this problem this year and canceled password prompt everyday till now.

    Check out this thread: https://answers.microsoft.com/en-us/outlook_com/forum/outlk_win-outtop_classic-outsub_ofh/outlook-2013-will-not-retain-password-for-my/61d16c93-64b3-469f-8863-5c2d41e8885b?messageId=0c2fc1fc-739a-4676-88fb-d6b154d57aa1

    I added this to registry:

    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Exchange\AlwaysUseMSOAuthForAutoDiscover (DWORD) and set it to 1.

    I think it worked. I will see in the coming days...

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  2. Anonymous
    2024-05-12T17:10:41+00:00

    The constant prompt for p/w started happening after "New Outlook" was forced on me and I suspect it is a way to force everyone to abandon outlook 2013 and move to the new outlook. I personally find the new outlook lacking, or not intuitive. I have tried pretty much all the solutions presented here to no avail, and am considering moving to a new app.

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  3. Anonymous
    2024-04-11T22:56:38+00:00

    Thanks, Gabriel, that explains it all. I was aware of the Outlook for Windows app but hadn't considered it for my three outlook.com and live.com accounts since it's infested with ads. I decided to install Microsoft 365 instead, since my household has a family subscription. That should fix it.

    I installed the free Outlook for Windows app.

    I don't want to use it as a mail reader , but I found that by running it in the background the Outlook2013 outlook.com authentication issues go away.

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  4. Anonymous
    2024-03-29T23:36:06+00:00

    Thanks, Gabriel, that explains it all. I was aware of the Outlook for Windows app but hadn't considered it for my three outlook.com and live.com accounts since it's infested with ads. I decided to install Microsoft 365 instead, since my household has a family subscription. That should fix it.

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  5. Anonymous
    2024-03-29T13:49:47+00:00

    Hi all,

    The reason Outlook 2013 and Outlook 2016 are having issues with Outlook.com is documented here, Outlook and other apps are unable to connect to Outlook.com when using Basic authentication - Microsoft Support. Those older versions of Outlook do not support OAuth when connecting to Outlook.com so all their connections are basic auth. Basic auth is somewhat degraded as the article describes. At best it will likely be an inconsistent experience.

    When possible, you should move to an Outlook or other email app that supports OAuth. As noted in the article one option is the New Outlook, Outlook for Windows - Microsoft Apps. You can install this app on the same machine as Outlook 2013. This same app replaces Windows Mail and is the foundation for Outlook Desktop long term. Most of the people that work at Microsoft are already using the New Outlook so its reliable and new features are being added most every day.

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