Outlook 2013 keeps asking for my outlook.com password

Anonymous
2023-10-11T15:44:59+00:00

Outlook 2013, which is up to date, keeps asking for my outlook.com password. I have already deleted Credentials as a fix was posted earlier. But it still didn’t not fix the constant request for password.

I created a new profile. Same problem. Could y create a new one because of constant request for password.

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2024-12-03T16:02:10+00:00

    I´m asked to log in all the time, but nothing happens

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  2. Ron-6928 4,991 Reputation points
    2024-10-25T16:42:08+00:00

    Pay attention to the date stamp. It was posted in 2023. Back then the answer might be correct. It's no longer correct since September 2024. You can NOT use Outlook 2013 to connect to outlook.com mailbox.

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  3. Anonymous
    2024-10-25T16:25:33+00:00

    Hi Dena, Thanks for contacting us and sorry for the inconveniences, To fix this issue, you can try the following methods: - Update your outlook.com account password in Outlook 2013. To do this, go to File > Account Settings > Account Settings. Select your outlook.com account and click Change. Enter your new password and click Next. Click Finish and restart Outlook 2013.

    Clearly you have never tried doing what you are suggesting because it doesn't work in Outlook 2013!!! Stop misleading people with erroneous guesses!!! If you haven't done it yourself, then don't suggest it.

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  4. Anonymous
    2024-09-21T08:06:29+00:00

    Hello.

    Me and my family are using different Office Outlook outdated versions (2007, 2010, 2013) to manage hotmail & msn email accounts through POP and SMTP. After trying various solutions that didn't work, I tried purchasing a yearly family subscription for Office 365, just to find out I still had the same issue (Outlook asking for password) as long as I kept using POP and SMTP. I also tried creating a new profile and letting Outlook do the configuration (I believe it does as an Exchange account), and that seems to work, but I didn't like it as a solution, since we're too much used to the POP way (message delivery to a local PST file and automatically being moved to the server's POP folder).

    After a 2-month support ticket full of standard replies all based on "probably you're typing your password wrong" and "there must be an issue with your account configuration" theories, they finally admitted it's mandatory to use Exchange configuration, instead of POP and SMTP, since these use basic authentication, which is deprecated by Microsoft.

    So I switched to the Exchange profile and created a client rule for doing almost as POP delivery did. I say always because I'm still missing a couple things:

    • show the new email icon in Outlook's icons on taskbar and/or notification area, and
    • mark the message at the POP folder as read

    This is the rule I configured (sorry for the probably wrong translation, my interface is in Spanish):

    Apply this rule after message arrives

    through the account ******@hotmail.com

     and only in this PC
    

    move to folder Inbox (on the local PST file)

    and move a copy to folder POP (on the Exchange OST file)
    
    and show a Desktop alert
    

    Hope that helps,

    Adrian

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  5. Anonymous
    2024-09-11T20:09:18+00:00

    I transitioned to Thunderbird. Very similar to Outlook 2013 in my opinion. Easy to use. I disliked the "New" outlook because of the contacts issue and general useability. I am managing 4 different accounts in Thunderbird with no issues.

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