Cannot import .ics file into Outlook (new) app

Anonymous
2024-01-09T14:13:55+00:00

Hi,

I am having several problems with my outlook (new) app.

  1. I cannot import .ics files into the app as no calendar is available in the "Upload from file" window. I have verified that Outlook (new) is the default for .ics files.
  2. I cannot sync my Outlook app calendar on my laptop with my Calendar app on my Iphone 10. I get an error message when I try to sync it via Icloud.

PS: I am using a gmail account for my outlook.

Any suggestions?

Best, Finn

Outlook | Web | Outlook.com | Settings

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2025-02-01T18:57:06+00:00

    I have also been experiencing a bug when trying to import a .ics file to the new Outlook. The window to select the calendar field is "locked," so I cannot select any calendar and therefore cannot add the .ics event file to the calendar.

    SOLUTION "HACK": I found that I can add the ICS file as an attachment to either a new event or an email, then click on the .ics file attachment which opens a window to "Add to Calendar", and this adds the event to the calendar correctly! I hope this helps someone else.

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  2. Anonymous
    2025-02-01T19:07:57+00:00

    Adding events this way.. DOES NOT GUARANTEE it also adds them to other devices like your phone.

    If I add my ics files this way in outlook

    They DO NO show up on my phone or tablets calander. Just on my laptop.

    I even tried switching accounts.

    MS Outlook adds it to my Samsung Calander (******@gmail.com). My phones main account/calander. When it really needs to add it to the GOOGLE account (yses the same ******@gmail.com account, bit for google/all devices, not just samsung's acct.) I HAVE S23 ULTRA. MS WINDOWS11 24H2 HOME.

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  3. Anonymous
    2025-02-04T15:41:36+00:00

    Thank you for the workaround @TheThirdSpy! Almost a year later and this still hasn't been fixed. Can someone from Microsoft please comment on when this basic feature of Outlook will be fixed?

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  4. Anonymous
    2025-02-07T22:05:43+00:00

    I have the same issue with new outlook. An 8-step tedious workaround is not something I'll bother with. Guess I'll just migrate away from Outlook if something like this takes over one year to sort out for Microsoft.

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  5. Anonymous
    2025-02-10T18:35:30+00:00

    Thank you TheThirdSpy, Your work around worked, more than a year later and Microsoft has done nothing to fix this bug.

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