Cannot import .ics file into Outlook (new) app

Anonymous
2024-01-09T14:13:55+00:00

Hi,

I am having several problems with my outlook (new) app.

  1. I cannot import .ics files into the app as no calendar is available in the "Upload from file" window. I have verified that Outlook (new) is the default for .ics files.
  2. I cannot sync my Outlook app calendar on my laptop with my Calendar app on my Iphone 10. I get an error message when I try to sync it via Icloud.

PS: I am using a gmail account for my outlook.

Any suggestions?

Best, Finn

Outlook | Web | Outlook.com | Settings

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  1. Anonymous
    2025-04-01T03:15:48+00:00

    They obviously don't care about their customers. They seem to have a monopoly and management operates on the tuff S we don't care about the customer

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  2. Anonymous
    2025-04-01T03:12:39+00:00

    Hi Soji,

    many thanks.

    I couldn't find the File option in New Outlook. I therefore switched back to old outlook. However, it seems that i thereby lost all calendar entries which I created under New Outlook. That shouldn't be the case, no? Can you advise?

    Also, under the old outlook, my outlook calendar does not sync to the calendar on my iphone. can you advise?

    Should I use old or new outlook? Old outlook has problems with syncing with phone, new outlook has problems importing calendar entries. So neither is working properly.

    Many thanks, Finn

    I couldn't find the file option in the New pathetic designed outlook either. I guess it too much to ask Microsoft people to just give us what worked easily back. The old calendar. The new outlook is garbage and user unfriendly.

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  3. Anonymous
    2025-03-14T22:20:49+00:00

    Do not use Outlook (new).

    Go to the Calendar setting your Default Apps, and change the 'Set default file type types or link types .ics' to the old 'Outlook' (as labelled).

    Within outlook, ensure that you are using the classic edition. Some users can toggle this off using the button on the top right of the window.

    Close and reopen your application. .ics files should then work properly and allow you to open from an email attachment and add to your calendar.

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  4. Anonymous
    2025-03-13T19:03:12+00:00

    Hi there,

    Do you happen to have any guidance on how to create iCal attachments in new Outlook? The guidance found here, Create an Add to calendar link, only shares information about old Outlook.

    The goal is to be able to forward or attach calendar events as iCal files so folks can download and add it to their own calendars, if they choose. This was a feature I used commonly in old Outlook, but am unsure of how to do this in the new Outlook.

    Thanks for your time and insights!

    Amanda

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  5. Anonymous
    2025-03-11T09:39:11+00:00

    Hi all,

    The original question still remained unanswered: how do I import a .ics file into the new Outlook? The solution asks us to use the File menu, but the File menu is not there in the new outlook. Only three tabs home view and help.

    Please let us know how to fix this issue in the new outlook. Thanks!

    The new outlook is just a piece of c_r_@_p. I have the same problem and the solution I found is to switch to the classic outlook.

    I even imported the ics file to my calendar using outlook.com, I see the imported calendar in the classic outlook, but NOT in the new outlook

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