Cannot import .ics file into Outlook (new) app

Hi Soji,

many thanks.

I couldn't find the File option in New Outlook. I therefore switched back to old outlook. However, it seems that i thereby lost all calendar entries which I created under New Outlook. That shouldn't be the case, no? Can you advise?

Also, under the old outlook, my outlook calendar does not sync to the calendar on my iphone. can you advise?

Should I use old or new outlook? Old outlook has problems with syncing with phone, new outlook has problems importing calendar entries. So neither is working properly.

Many thanks, Finn

Hello Finn,

I will be happy to answer your question, I am a Microsoft consumer and independent advisor who cannot access the accounts. So that there is no misunderstanding, this is a public user-to-user support forum. We are users, just like you, who help other users. We do not have access to any user accounts.

From your post, I understand that you need assistance with importing .ics files in the Outlook new application.

Kindly try the steps below to resolve this issue:

1. Open Outlook > Go to the default calendar
2. Click on file > Open.
3. Select import/ export file.
4. Under import/ export wizard select import an icalendar file.
5. Select the file to be import from the saved location.
6. Check with the outlook default calendar.

Also, you can try the steps below:

1. Download the ICS file
2. In the file explorer, navigate to the file and right click
3. Open with > New Outlook (with the letters 'PRE' on the icon)
4. Select which calendar to add the event to and confirm

After doing this once, opening the ICS file directly allows me to add it to my calendar.

If this resolves the issue, please help the next person resolve this issue by indicating whether this answer resolved your issue. Click Yes or No below.

Thank you for your understanding.

Sincerely,

Soji.