Hi, I am having several problems with my outlook (new) app. I cannot import .ics files into the app as no calendar is available in the "Upload from file" window. I have verified that Outlook (new) is the default for .ics files. I cannot sync my Outlook app calendar on my laptop with my Calendar app on my Iphone 10. I get an error message when I try to sync it via Icloud. PS: I am using a gmail account for my outlook. Any suggestions? Best, Finn

I'm having the same issue and can't resolve on the new outlook. any suggestions?

Hi all, The original question still remained unanswered: how do I import a .ics file into the new Outlook? The solution asks us to use the File menu, but the File menu is not there in the new outlook. Only three tabs home view and help. Please let us know how to fix this issue in the new outlook. Thanks!

Hi Finn, Kindly click the link below to locate your .pst file. .pst file contains your email, calendar, tasks and other data in Outlook. https://support.microsoft.com/en-us/office/open-and-find-items-in-an-outlook-data-file-pst-2e2b55a4-f681-4b93-90cb-31d39349fb95 Rita.

Hi Rita, Many thanks.I still cannot import .ics files into my new outlook calendar as no calendar can be selected. See screenshotA couple of follow up questions on your advice: How would I know what file name to look for for the missing calendar? Which "deleted items folder" are you referring to? Under Outlook mail? This folder only contains deleted emails. The same for "archive". What should I do?many thanks, Finn

Hello Finn, I am sorry for the issue you are having with the new Outlook and Classic Outlook. Kindly check the Deleted Items folder for the missing calendars. If they are not in the Deleted Items folder, please check your archive. If they are not in any of the folders, you might have to select Recover Deleted Items or click this link https://www.diskinternals.com/outlook-recovery/recover-deleted-outlook-calendar/ and follow the steps. You can also log into Outlook on the web and see if the calendars are there. On the issue of synchronization. Ensure that Outlook on both devices is updated to the latest version. Confirm that both devices are connected to the same network and you are signed in with the same Microsoft account on both devices. Ensure that your calendar is set to sync on both devices. It is good to note that the product team is working tirelessly to improve on the functionality of the new Outlook. Regards, Rita.

Cannot import .ics file into Outlook (new) app

Anonymous

Hi,

I am having several problems with my outlook (new) app.

I cannot import .ics files into the app as no calendar is available in the "Upload from file" window. I have verified that Outlook (new) is the default for .ics files.
I cannot sync my Outlook app calendar on my laptop with my Calendar app on my Iphone 10. I get an error message when I try to sync it via Icloud.

PS: I am using a gmail account for my outlook.

Any suggestions?

Best, Finn

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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172 answers

Anonymous

2024-01-29T12:45:59+00:00

I'm having the same issue and can't resolve on the new outlook. any suggestions?
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Anonymous

2024-01-26T14:39:20+00:00

Hi all,

The original question still remained unanswered: how do I import a .ics file into the new Outlook? The solution asks us to use the File menu, but the File menu is not there in the new outlook. Only three tabs home view and help.

Please let us know how to fix this issue in the new outlook. Thanks!
Was this answer helpful?

90+ people found this answer helpful.

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Anonymous

2024-01-12T19:11:43+00:00

Hi Finn,

Kindly click the link below to locate your .pst file. .pst file contains your email, calendar, tasks and other data in Outlook.

https://support.microsoft.com/en-us/office/open-and-find-items-in-an-outlook-data-file-pst-2e2b55a4-f681-4b93-90cb-31d39349fb95

Rita.
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Anonymous

2024-01-12T14:48:44+00:00
Hi Rita, Many thanks.I still cannot import .ics files into my new outlook calendar as no calendar can be selected. See screenshotA couple of follow up questions on your advice:
1. How would I know what file name to look for for the missing calendar?
2. Which "deleted items folder" are you referring to? Under Outlook mail? This folder only contains deleted emails. The same for "archive".
What should I do?many thanks, Finn
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10+ people found this answer helpful.

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Anonymous

2024-01-12T09:35:52+00:00
Hello Finn,

I am sorry for the issue you are having with the new Outlook and Classic Outlook.

Kindly check the Deleted Items folder for the missing calendars.

If they are not in the Deleted Items folder, please check your archive.

If they are not in any of the folders, you might have to select Recover Deleted Items or click this link https://www.diskinternals.com/outlook-recovery/recover-deleted-outlook-calendar/ and follow the steps.

You can also log into Outlook on the web and see if the calendars are there.

On the issue of synchronization.
1. Ensure that Outlook on both devices is updated to the latest version.
2. Confirm that both devices are connected to the same network and you are signed in with the same Microsoft account on both devices.
3. Ensure that your calendar is set to sync on both devices.
It is good to note that the product team is working tirelessly to improve on the functionality of the new Outlook.

Regards, Rita.
Was this answer helpful?

1 person found this answer helpful.

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