Cannot import .ics file into Outlook (new) app

Anonymous
2024-01-09T14:13:55+00:00

Hi,

I am having several problems with my outlook (new) app.

  1. I cannot import .ics files into the app as no calendar is available in the "Upload from file" window. I have verified that Outlook (new) is the default for .ics files.
  2. I cannot sync my Outlook app calendar on my laptop with my Calendar app on my Iphone 10. I get an error message when I try to sync it via Icloud.

PS: I am using a gmail account for my outlook.

Any suggestions?

Best, Finn

Outlook | Web | Outlook.com | Settings

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  1. Anonymous
    2024-04-05T02:13:32+00:00

    Try making sure your microsoft 365 account that you want to import to is the DEFAULT account. Go look at accounts under the settings and choose perhaps your microsoft 365 account as the default. Thank go back and try to import the ics file. If that doesn't work, make a different account the default account and try again.

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  2. Anonymous
    2024-04-01T19:46:13+00:00

    I also can't import *.ics files on Android 14 with the Outlook App.

    If I send the file to my desktop and import it there, it works.

    Seems like both Outlook App for iPhoneOS and Android are broken.

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  3. Anonymous
    2024-03-21T04:53:43+00:00

    Hi, this work around worked for me

    Thanks and hopefully Microsoft sort this out ASAP

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  4. Anonymous
    2024-03-20T13:16:21+00:00

    This is the way.

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  5. Anonymous
    2024-03-20T12:12:00+00:00

    Victoria, could you explain in more detail what you mean by the workaround you describe below? By "download it as a Google event/file," is this something you do in New Outlook (the app), and if so, how? Add to Google Calendar in what way, what are the steps? If you have time, screenshots would be amazingly helpful. Thanks in advance!

    If you're account is synced with Gmail, download it as a Google event/file, add it to your Gmail calander and it will sync to your New Outlook.

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