Hi, I am having several problems with my outlook (new) app. I cannot import .ics files into the app as no calendar is available in the "Upload from file" window. I have verified that Outlook (new) is the default for .ics files. I cannot sync my Outlook app calendar on my laptop with my Calendar app on my Iphone 10. I get an error message when I try to sync it via Icloud. PS: I am using a gmail account for my outlook. Any suggestions? Best, Finn

most users do not have the PRE version any longer

I have the same issue and gave up. Applaud your perseverance, but in early 2025, it seems Microsoft has still not fixed this issue. When I try to open the .ics file with new outlook, I simply get, "The new outlook for windows doesn't currently support this action. You can switch back to Classic Outlook for Windows and try again." I've been using new outlook for over a year...pretty sad this basic functionality still requires you navigate back to old Outlook. And I also have the same issue when I go back to classic...it's like I stepped back in time. It makes the switch pretty painful, so I just deal with the lack of .ics import functionality.

I switched back to Old Outlook, added the calendar invite there, went back to New Outlook and it was there. None of the other options posted worked for me.

Apparently you do not use the Outlook (new) app because it does not use .pst files.

Cannot import .ics file into Outlook (new) app

Anonymous

Hi,

I am having several problems with my outlook (new) app.

I cannot import .ics files into the app as no calendar is available in the "Upload from file" window. I have verified that Outlook (new) is the default for .ics files.
I cannot sync my Outlook app calendar on my laptop with my Calendar app on my Iphone 10. I get an error message when I try to sync it via Icloud.

PS: I am using a gmail account for my outlook.

Any suggestions?

Best, Finn

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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172 answers

Anonymous

2025-01-15T18:32:29+00:00

most users do not have the PRE version any longer
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Anonymous

2025-01-10T23:35:58+00:00

I have the same issue and gave up. Applaud your perseverance, but in early 2025, it seems Microsoft has still not fixed this issue. When I try to open the .ics file with new outlook, I simply get, "The new outlook for windows doesn't currently support this action. You can switch back to Classic Outlook for Windows and try again." I've been using new outlook for over a year...pretty sad this basic functionality still requires you navigate back to old Outlook. And I also have the same issue when I go back to classic...it's like I stepped back in time. It makes the switch pretty painful, so I just deal with the lack of .ics import functionality.
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Anonymous

2025-01-10T20:03:26+00:00

I switched back to Old Outlook, added the calendar invite there, went back to New Outlook and it was there. None of the other options posted worked for me.
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Anonymous

2024-12-26T17:33:25+00:00

That worked! Thank you.
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Anonymous

2024-12-26T17:27:49+00:00

Apparently you do not use the Outlook (new) app because it does not use .pst files.
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