Hotmail keeps asking for my password.

Anonymous
2024-02-15T07:09:37+00:00

Hotmail keeps asking for my password. My password was correct. I still changed it. It keeps asking for my password nevertheless. Not only is it very annoying but it also keeps me from using my iPhone properly because that pop-up blocks me all the time I have read some of the answers you have given to people with the same problem. You only answer by asking questions. Every time they answer your question you ask another question. So no answer to be found anywhere. Just more and more questions. If you have to ask me questions, please ask them all at once. I really don’t have time for ping-pong. Thank you.

Outlook | Web | Outlook.com | Account management, security, and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

58 answers

Sort by: Most helpful
  1. Anonymous
    2024-07-04T12:56:39+00:00

    I have just done this, and thankfully when i added my email via Microsoft, EVERYTHING came back as before, nothing got deleted.
    So you go in and delete account, then add account, (if your on iphone or ipad, its the outlook email, if your on a laptop its the Microsoft Exchange one). you use your regular email address and password. Nothing needs to change...Its been almost 24 hours, and i havent been asked for my password yet. 🤞🤞

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  2. Anonymous
    2024-07-03T08:56:15+00:00

    Hello, today Microsoft sent out information to me email regarding this. No more access to old systems, action needed and known issue. It's horrible, I even had problems logging in to reply here. Here is the link to Microsofts message today:

    "The safety and security of your information is top priority for Microsoft. To help keep your account secure, Microsoft will no longer support the use of third-party email and calendar apps which ask you to sign in with only your Microsoft Account username and password. To keep you safe you will need to use a mail or calendar app which supports Microsoft’s modern authentication methods. If you do not act, your third-party email apps will no longer be able to access your Outlook.com, Hotmail or Live.com email address on September 16th.

    So, no modern authentication no mail!

    Here is a long explanation.

    https://go.microsoft.com/fwlink/?linkid=2274260

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  3. Anonymous
    2024-06-28T14:15:48+00:00

    Is this for Mac, or Windows laptop?

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  4. Anonymous
    2024-06-28T08:38:12+00:00

    I've suffered the same problems for months with Outlook 2013 and just today found this resolution - No more prompts for password.

    - Remove cached credentials

    1. Close all Microsoft Office Programs
    2. Navigate to Control Panel
    3. In the search bar, type in “Credential Manager” and select it
    4. Select Windows Credentials
    5. Under Generic Credentials select the down arrow next to any instance of MicrosoftOffice15_Data:orgid:*your email address* and remove it If you are using Office 365, it may say Office 365 instead of Office15.
    6. Open Outlook and input your new credentials when prompted. Make sure you check the box to remember your credentials.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  5. Anonymous
    2024-06-10T19:58:45+00:00

    I have office 365 and use my hotmail account as my main Microsoft account. So, I am running the latest version of Outlook for Windows and still getting the constant password prompts.

    I actually think by the intermittent nature of this problem they have something like an overloaded server issue. IT NEEDS TO BE ADDRESSED!

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments