Outlook 2016 doesn't accept password or app password

Anonymous
2024-01-25T09:40:42+00:00

I have this problem - Outlook 2016 doesn't accept password or app password - and i think it is a growing World wide Microsoft problem :-(

See also here: https://www.reddit.com/r/Outlook/comments/19dx64p/outlook_2013_windows_10_suddenly_not_accepting/Outlook gives me this: (startede yesterday)

I have 2 PC's with HOTMAIL accounts in Outlook 2016 ...

They both have this error.

I do get mails ... but I can´t send mails. Yesterday it did work for 1-2 hours ... but right now the error is there all the time :-(

Please help me.

Thanks in advance

Pierre

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2024-02-02T10:39:57+00:00

    In case you also want some positive feedback, my IMAP logins to outlook.office365.com with an app password (TLS, port 993) have been working fine since the fix was announced.

    * OK The Microsoft Exchange IMAP4 service is ready. [TABPADAAUAAyADYANQBDAEEAMAAwADAANAAuAEcAQgBSAFAAMgA2ADUALgBQAFIATwBEAC4ATwBVAFQATABPAE8ASwAuAEMATwBNAA==]

    a1 OK LOGIN completed.

    * BYE Microsoft Exchange Server IMAP4 server signing off.

    * OK The Microsoft Exchange IMAP4 service is ready. [TABPADQAUAAxADIAMwBDAEEAMAAzADYAOAAuAEcAQgBSAFAAMQAyADMALgBQAFIATwBEAC4ATwBVAFQATABPAE8ASwAuAEMATwBNAA==]

    a1 OK LOGIN completed.

    * BYE Microsoft Exchange Server IMAP4 server signing off.

    * OK The Microsoft Exchange IMAP4 service is ready. [TABPADQAUAAxADIAMwBDAEEAMAAzADQANgAuAEcAQgBSAFAAMQAyADMALgBQAFIATwBEAC4ATwBVAFQATABPAE8ASwAuAEMATwBNAA==]

    a1 OK LOGIN completed.

    * BYE Microsoft Exchange Server IMAP4 server signing off.

    * OK The Microsoft Exchange IMAP4 service is ready. [TABPADQAUAAzADAAMgBDAEEAMAAwADQANAAuAEcAQgBSAFAAMwAwADIALgBQAFIATwBEAC4ATwBVAFQATABPAE8ASwAuAEMATwBNAA==]

    a1 OK LOGIN completed.

    * BYE Microsoft Exchange Server IMAP4 server signing off.

    * OK The Microsoft Exchange IMAP4 service is ready. [TABPADQAUAAxADIAMwBDAEEAMAAwADEAMAAuAEcAQgBSAFAAMQAyADMALgBQAFIATwBEAC4ATwBVAFQATABPAE8ASwAuAEMATwBNAA==]

    a1 OK LOGIN completed.

    * BYE Microsoft Exchange Server IMAP4 server signing off.

    * OK The Microsoft Exchange IMAP4 service is ready. [TABPADQAUAAyADYANQBDAEEAMAAwADcAMQAuAEcAQgBSAFAAMgA2ADUALgBQAFIATwBEAC4ATwBVAFQATABPAE8ASwAuAEMATwBNAA==]

    a1 OK LOGIN completed.

    * BYE Microsoft Exchange Server IMAP4 server signing off.

    * OK The Microsoft Exchange IMAP4 service is ready. [TABPADQAUAAxADIAMwBDAEEAMAA2ADYAMgAuAEcAQgBSAFAAMQAyADMALgBQAFIATwBEAC4ATwBVAFQATABPAE8ASwAuAEMATwBNAA==]

    a1 OK LOGIN completed.

    * BYE Microsoft Exchange Server IMAP4 server signing off.

    * OK The Microsoft Exchange IMAP4 service is ready. [TABPADQAUAAyADYANQBDAEEAMAAyADYAMAAuAEcAQgBSAFAAMgA2ADUALgBQAFIATwBEAC4ATwBVAFQATABPAE8ASwAuAEMATwBNAA==]

    a1 OK LOGIN completed.

    * BYE Microsoft Exchange Server IMAP4 server signing off.

    * OK The Microsoft Exchange IMAP4 service is ready. [TABPADIAUAAyADYANQBDAEEAMAAzADUANwAuAEcAQgBSAFAAMgA2ADUALgBQAFIATwBEAC4ATwBVAFQATABPAE8ASwAuAEMATwBNAA==]

    a1 OK LOGIN completed.

    * BYE Microsoft Exchange Server IMAP4 server signing off.

    * OK The Microsoft Exchange IMAP4 service is ready. [TABPADQAUAAxADIAMwBDAEEAMAAyADIAMgAuAEcAQgBSAFAAMQAyADMALgBQAFIATwBEAC4ATwBVAFQATABPAE8ASwAuAEMATwBNAA==]

    a1 OK LOGIN completed.

    * BYE Microsoft Exchange Server IMAP4 server signing off.

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  2. Anonymous
    2024-02-02T10:44:06+00:00

    I have the same issues, since 22 Jan 2024. I have been chatting with 2 outlook/hotmail mail helpdesk people before I found this thread. They were clearly not aware of this thread and effectively told me 'go to blackberry'.

    My work around solution, not ideal as it does not sync folders nor allows you to transfer mails to folders through the hub, is to do the following (translating this from Dutch, so may not all be correct):

    • manually add the email address to the hub (so not the automatic option)
    • chose POP3
    • settings ingoing server:

    * server: outlook.office365.com

    * port: 995

    * safety type: SSL/TLS

    • settings outgoing server:

    * server: smtp.outlook.office365.com

    * port: 587

    * safety type: STARTTLS

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  3. Anonymous
    2024-02-02T10:44:25+00:00

    Unfortunately i've still got the issue. Enabled 2 step authentication but when trying to add my account back to office 2016 professional i'm still unable to log in, with both app password or my regular password. Windows credentials pops up and keeps asking to reenter but no success nop matter how many times until i cancel at which point it fails.

    I've managed to add the account back on outlook, credentials requested the password 5 times before finally syncing. I log in daily so will update if there's any further issues.

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  4. Anonymous
    2024-02-02T12:38:36+00:00

    Yeah, not resolved, I mean, for two days, the service worked alright. Now the problem is alive and kicking.

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  5. Anonymous
    2024-02-02T14:01:11+00:00

    It's resolved now! eas.outlook.com works with an app password from Gmail app!

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