Outlook 2016 doesn't accept password or app password

Anonymous
2024-01-25T09:40:42+00:00

I have this problem - Outlook 2016 doesn't accept password or app password - and i think it is a growing World wide Microsoft problem :-(

See also here: https://www.reddit.com/r/Outlook/comments/19dx64p/outlook_2013_windows_10_suddenly_not_accepting/Outlook gives me this: (startede yesterday)

I have 2 PC's with HOTMAIL accounts in Outlook 2016 ...

They both have this error.

I do get mails ... but I can´t send mails. Yesterday it did work for 1-2 hours ... but right now the error is there all the time :-(

Please help me.

Thanks in advance

Pierre

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2024-02-01T15:17:41+00:00

    Tried to re-add my outlook.com Exchange account today via my BlackBerry Hub+ Inbox account - same problem as before. Can't authenticate to the Exchange servers. Seems the issue remains. I was able to add it as just a straight up IMAP/SMTP setup but that does not help me with Calendar and Contacts sync.

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  2. Anonymous
    2024-02-01T16:49:58+00:00

    That's for an IMAP account, no thanks.

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  3. Anonymous
    2024-02-01T17:28:06+00:00

    Same here, peace yesterday. and I had to reinstall outlook and redo all my accounts.

    This morning, I had to enter my app password twice in office outlook 2013 to get in.

    Did not get any prompt for the account without 2 step authentication....

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  4. Anonymous
    2024-02-01T18:08:33+00:00

    Hi all,

    I shared the reports of what you are seeing to the service team. On my test machine this morning with Outlook 2016 connected as Exchange with an app password I got multiple passwords prompts initially. I kept adding the app password and it finally took it and I have not seen any prompts since then.

    If you are using Outlook 2013 or Outlook 2016 it is best to connect it as Exchange with two step verification and use an app password. This is the guidance we added to the Known Issue article too, Outlook and other apps are unable to connect to Outlook.com - Microsoft Support.

    If you see the prompts persist, please post what the app is and what the connection you are using e.g. Outlook 2016 with Exchange/IMAP/POP.

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  5. Anonymous
    2024-02-01T18:12:37+00:00

    FWIW outlook.com users on this thread also reporting continued problems, regardless of MS saying it is "SOLVED".

    https://answers.microsoft.com/en-us/outlook_com/forum/outlk_mob-outtop_android-outsub_ofb/blackberry-android-devices-or-any-google-device

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