Outlook 2016 doesn't accept password or app password

Anonymous
2024-01-25T09:40:42+00:00

I have this problem - Outlook 2016 doesn't accept password or app password - and i think it is a growing World wide Microsoft problem :-(

See also here: https://www.reddit.com/r/Outlook/comments/19dx64p/outlook_2013_windows_10_suddenly_not_accepting/Outlook gives me this: (startede yesterday)

I have 2 PC's with HOTMAIL accounts in Outlook 2016 ...

They both have this error.

I do get mails ... but I can´t send mails. Yesterday it did work for 1-2 hours ... but right now the error is there all the time :-(

Please help me.

Thanks in advance

Pierre

Outlook | Windows | Classic Outlook for Windows | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

862 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more

  2. Anonymous
    2024-02-01T05:16:54+00:00

    The issue is DEFINITELY NOT RESOLVED! MS jumped the gun again.

    The issue most manifested when your client syncs with the server either as a push or at timed sync interval. This issue was fixed or largely improved in the last day or two.

    However, if your client attempts to send an email, mark an email, change attribute on the email, move an email, or otherwise need to initiate a create or change request asynchronously to the server, then you will see the same error prompt. I can literally reproduce this on command.

    Therefore, the issue is not fully resolved as MS claims.

    Was this answer helpful?

    9 people found this answer helpful.
    0 comments
  3. Anonymous
    2024-02-01T05:37:23+00:00

    Have you tried deleting all the accounts from the client, then recreating them ?

    Was this answer helpful?

    0 comments
  4. Anonymous
    2024-02-01T05:48:45+00:00

    You are absolutely correct. I just now made a test using SMTP with Outlook 2013 and immediately and repeatedly get authentication prompts for credentials. IMAP works perfectly, but SMTP seems to fail 100% with a quick test. I should have checked SMTP before assuming resolution based solely on IMAP.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2024-02-01T06:04:39+00:00

    The affected Hotmail account in the affected client was deleted and re-added and now SMTP and IMAP are both working as expected in Outlook 2013. I didn't have any issues with other clients though. It just so happened the first client I checked was the only one with an SMTP problem. Thank you for the tip.

    Was this answer helpful?

    0 comments