Outlook 2016 doesn't accept password or app password

Anonymous
2024-01-25T09:40:42+00:00

I have this problem - Outlook 2016 doesn't accept password or app password - and i think it is a growing World wide Microsoft problem :-(

See also here: https://www.reddit.com/r/Outlook/comments/19dx64p/outlook_2013_windows_10_suddenly_not_accepting/Outlook gives me this: (startede yesterday)

I have 2 PC's with HOTMAIL accounts in Outlook 2016 ...

They both have this error.

I do get mails ... but I can´t send mails. Yesterday it did work for 1-2 hours ... but right now the error is there all the time :-(

Please help me.

Thanks in advance

Pierre

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2024-01-25T22:08:52+00:00

    Yes i had

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  2. Anonymous
    2024-01-25T22:56:46+00:00

    Thanks Pierre. I can repro the problem of not being able to connect with Outlook 2016 MSI using Modern Auth. I was able to connect with an App Password but I don't have the MicrosoftAccount******@outlook.com. I will follow up further and let you know what I find out.

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  3. Anonymous
    2024-01-25T22:58:34+00:00

    It also stopped working in Gmail app in Android. It was required to create an app password but suddenly stopped working from yesterday. Even creating a new app password doesn't resolve this. I'm out of my email and contacts and calendar in my phone in the meantime. :(

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  4. Anonymous
    2024-01-26T22:07:17+00:00

    This issue has been escalated to the Outlook Team and its being investigated. I posted a Known Issue to acknowledge the issue, Outlook and other apps are unable to connect to Outlook.com - Microsoft Support.

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  5. Anonymous
    2024-01-26T22:24:50+00:00

    Same issue in Outlook 2013 too.

    A few more impacted users here too:
    Outlook 2013 will not retain password for my hotmail account - Microsoft Community

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