Outlook 2016 doesn't accept password or app password

Hi John,

In my case all I did was follow the instructions on the 9Folders link (shown previously) and did everything in the order they suggested: update the app (not uninstall and reinstall), remove the Hotmail account and then just add it in again. It was really quite painless, other than having to set up all my colours again for categories and the various calendars I have.

So far so good. It takes a while for all the calendar entries to synchronise, depending upon the date range of course, but everything else came in quite painlessly: contacts and emails are all there.

Regards,

Angus

just to confirm are you getting new emails push now and no connection retry not showing inbox anymore because if so i will readd nine back and delete k9 mail

9Folders seems to have hijacked this thread. There are many of us who use a wide range of e-mail clients on a wide range of devices from phones to desktop computers that are experiencing this issue, and it is not helpful to the rest of us if a false sense of resolution has been made regarding this issue only because one developer decided to create a workaround for a known Microsoft issue that is not working with IMAP/SMTP industry standards.

We use Thunderbird, Outlook 2016, and the Samsung Email apps and am constantly, intermittently bombarded with errors pertaining to credentials. On PCs we resubmit the same username / app password credentials and it is eventually accepted and syncs a few folders until another intermittent error is experienced.

This is affecting all our Outlook accounts: *hotmail.com, *live.ca, *live.com . This issue does not affect any Gmail accounts with any clients we use on any device, which indicates that it is not a client developer issue but a Microsoft issue that is not following standards.

This all started about 6 days ago after years with no issues, and is incredibly frustrating because it impacts our business and productivity.

Thank you.

https://www.reddit.com/r/Outlook/comments/19ed5tx/cant_log_in/

https://www.reddit.com/r/exchangeserver/comments/19e1qgc/help_wios_173_suddenly_asking_for_password_and/

https://www.reddit.com/r/Outlook/comments/19dx64p/outlook_2013_windows_10_suddenly_not_accepting/

https://support.microsoft.com/en-us/office/pop-imap-and-smtp-settings-for-outlook-com-d088b986-291d-42b8-9564-9c414e2aa040

https://support.microsoft.com/en-us/office/outlook-and-other-apps-are-unable-to-connect-to-outlook-com-f4202ebf-89c6-4a8a-bec3-3d60cf7deaef

https://support.microsoft.com/en-us/office/fixes-or-workarounds-for-recent-issues-in-outlook-for-pc-ecf61305-f84f-4e13-bb73-95a214ac1230

https://answers.microsoft.com/en-us/outlook_com/forum/all/outlook-2016-doesnt-accept-password-or-app/b806e4e8-28fd-4b5b-8be2-2b03cf39b938

https://answers.microsoft.com/en-us/outlook_com/forum/outlk_win-outtop_classic-outsub_ofh/outlook-2013-will-not-retain-password-for-my/61d16c93-64b3-469f-8863-5c2d41e8885b

https://www.bleepingcomputer.com/news/microsoft/microsoft-says-outlook-apps-cant-connect-to-outlookcom/

Yes. Everything seems to be fine now for people using the 9Folders product. Other apps are available. Hopefully the developers of those other apps will be as responsive as the 9Folders team have been.

Yes. Everything seems to be fine now for people using the 9Folders product. Other apps are available. Hopefully the developers of those other apps will be as responsive as the 9Folders team have been.

This is not a client developer issue/responsibility, it is a known Microsoft issue!