Outlook 2016 doesn't accept password or app password

Anonymous
2024-01-25T09:40:42+00:00

I have this problem - Outlook 2016 doesn't accept password or app password - and i think it is a growing World wide Microsoft problem :-(

See also here: https://www.reddit.com/r/Outlook/comments/19dx64p/outlook_2013_windows_10_suddenly_not_accepting/Outlook gives me this: (startede yesterday)

I have 2 PC's with HOTMAIL accounts in Outlook 2016 ...

They both have this error.

I do get mails ... but I can´t send mails. Yesterday it did work for 1-2 hours ... but right now the error is there all the time :-(

Please help me.

Thanks in advance

Pierre

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2024-07-12T00:06:56+00:00

    Thanks, Alessandro R and Andy Dobbs.

    As you suggested, I tried setting up my outlook.com emails in the New Outlook app. Now I have folders from another account (used in the New Outlook app) showing in the MS outlook.com email account that I added! Very Weird. There are now two Inboxes, two Sent, etc. in the MS outlook account navigation sidebar. When I highlight one of the folders from the other account, I see the emails from that other account, AND the highlight on the folder in the navigation sidebar is shown in both accounts. It's like creepy! It makes it look like both accounts' data has been merged together somehow! I've tried change View setting from Focused to Non-focused, and back again, but that didn't do anything. What a debacle!

    Nonetheless, I'll leave this outlook.com account in the New Outlook app for a few days to see if it solves the continuous asking for a password issue in my Outlook desktop software - the only reason to put this account in the New app.

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  2. Anonymous
    2024-07-16T18:21:37+00:00

    As I said above, I did leave the outlook.com account in the New Outlook app for several days. It did not stop my Outlook desktop app from asking for my Outlook.com password, over and over. So it's not a solution for me. I also tried the "Remove Cached Credentials" method posted previously, but that didn't stop MS from asking for a password over and over, either! I'm now looking at getting rid of Outlook desktop and using the eClient software option.

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  3. Anonymous
    2024-08-22T21:55:56+00:00

    Thank you so much for your help! It's is accepting the app password again!

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  4. Anonymous
    2024-08-29T19:27:08+00:00

    For all of you using BlackBerry Hub+!

    I just got this mail from Kenneth of the support team:

    "We have pushed an update to the Google Play Beta track that now allows you to add your Microsoft email account with modern authentication. If you are not currently part of the beta program but would like to try this update and provide feedback, please go into Google Play on your mobile device, search for both the BlackBerry Hub+ Services and BlackBerry Inbox, and opt into the Beta program. If you currently have your Microsoft account configured in Hub, please remove it and then readd the account. After entering the email address in the Add Account flow, you will be asked for a password, below which is a button labeled "Sign in with Microsoft". Click this button and use the Microsoft prompts to login, accept any permission dialogs, and you should be able to complete the workflow and now access your email. This update was just pushed out today, Aug 29th, so it could take sometimes a day or two for you to see the update."

    Just to let you all know.

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  5. Anonymous
    2024-09-14T10:17:52+00:00

    This worked for me 👍

    September 5th updates.

    ( it doesn't seem possible, if in the beta group, to update the negative reviews in Playstore though and BB don't seem to be communicating the fix🤔 )

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