Outlook 2016 doesn't accept password or app password

Anonymous
2024-01-25T09:40:42+00:00

I have this problem - Outlook 2016 doesn't accept password or app password - and i think it is a growing World wide Microsoft problem :-(

See also here: https://www.reddit.com/r/Outlook/comments/19dx64p/outlook_2013_windows_10_suddenly_not_accepting/Outlook gives me this: (startede yesterday)

I have 2 PC's with HOTMAIL accounts in Outlook 2016 ...

They both have this error.

I do get mails ... but I can´t send mails. Yesterday it did work for 1-2 hours ... but right now the error is there all the time :-(

Please help me.

Thanks in advance

Pierre

Outlook | Windows | Classic Outlook for Windows | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

862 answers

Sort by: Oldest
  1. Ron-6928 4,991 Reputation points
    2024-06-28T18:51:38+00:00

    All you need to know:

    Modern Authentication Methods now needed to continue syncing Outlook Email in non-Microsoft email apps https://support.microsoft.com/en-gb/office/modern-authentication-methods-now-needed-to-continue-syncing-outlook-email-in-non-microsoft-email-apps-c5d65390-9676-4763-b41f-d7986499a90d

    Basic Authentication interim experience

    Until September 16th, users signing into Outlook.com through Basic Authentication may experience recurring password prompts in Outlook and other third-party email applications. This is a known issue. After September 16th, users attempting to connect their Microsoft accounts through Basic Authentication will fail to do so.

    The following versions of Outlook Desktop do not support Modern Authentication for Outlook.com:

    Outlook 2007, Outlook 2010, Outlook 2013, Outlook 2016 MSI, Outlook 2019 LTSC. Any release of Outlook Desktop with a version less than 11601.10000 does not support Modern Authentication for Outlook.com.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  2. Anonymous
    2024-06-29T09:51:54+00:00

    Just received in one of my Hotmail accounts an ‘Action Needed – You may lose access to some of your third-party mail and calendar apps’ email which includes the link to https://support.microsoft.com/en-us/office/modern-authentication-methods-now-needed-to-continue-syncing-outlook-email-in-non-microsoft-email-apps-c5d65390-9676-4763-b41f-d7986499a90d admitting to the intermittent login issues. This should have been sent months ago. I wasted far too much time trying to figure out what has been causing the intermittent login failures until I discovered this thread. Very annoyed with Microsoft.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2024-07-08T17:16:24+00:00

    So my version of Outlook that I installed will no longer support Basic Authentication? How do I know if it is an Outlook 2016 MSI version?

    HI.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2024-07-08T18:26:59+00:00

    Image

    So my version of Outlook that I installed will no longer support Basic Authentication? How do I know if it is an Outlook 2016 MSI version?

    From: Modern Authentication Methods now needed to continue syncing Outlook Email in non-Microsoft email apps

    https://support.microsoft.com/en-us/office/modern-authentication-methods-now-needed-to-continue-syncing-outlook-email-in-non-microsoft-email-apps-c5d65390-9676-4763-b41f-d7986499a90d

    If you use Outlook for Windows

    Outlook supports Modern Authentication in all current Microsoft 365 subscription SKUs and Outlook 2021 LTSC (any SKU with build 11601.10000 or higher) when connecting directly as Outlook.com. If your Outlook is configured to connect to Outlook.com using POP or IMAP, Modern Authentication is not supported. This means that when Basic Authentication is fully deprecated, it will no longer connect.  For this scenario, you have a few options:

    Option 1: Get a newer Outlook email app which supports Modern Authentication

    If your Outlook client does not support Modern Authentication, you will need to upgrade to the latest version and then setup using Outlook.com Sync. You can either purchase a new Outlook License, use the Outlook that is included in your Microsoft 365 subscription, or download Outlook for Windows for free.  

    Option 2: Switch to Outlook.com/Exchange Syncing

    Instead of using POP/IMAP and SMTP, create a new Outlook Desktop profile and then add your Outlook.com account using automatic account configuration, which will add the account with Modern Authentication. To do this, please use the following guidance:

    1. Create a new Outlook Desktop profile. For more information, please go to Create an Outlook profile.
    2. Add your Outlook.com account. For more information, please go to Add an email account to Outlook.

    The following versions of Outlook Desktop do not support Modern Authentication for Outlook.com:  Outlook 2007, Outlook 2010, Outlook 2013, Outlook 2016 MSI, Outlook 2019 LTSC. Any release of Outlook Desktop with a version less than 11601.10000 does not support Modern Authentication for Outlook.com.

    Outlook apps are available for free and can be downloaded directly from the Microsoft Store on Windows, the Mac App StoreiOS App Store, or the Google Play Store.  

    After your download the new email app, add your accounts and they will all be configured to use Modern Authentication and sync properly, helping keep them safe.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2024-07-08T18:33:17+00:00

    It doesn't matter if it's MSI or not. Only 2021 and later will support OAuth for the free MS email accounts.

    Was this answer helpful?

    0 comments No comments